Gordie Boucher Ford of Kenosha

I've dealt with Mike Yager and the Service Department twice in the past couple years and in both cases they have both been friendly, communicative, proficient and diligent. twice in the past couple years and in both cases they have both been friendly, communicative, proficient and diligent. More

Bought a new Explorer Platinum. We test drove on a Monday evening, then brought our car on Tuesday evening for trade value. After agreeing to trade value we decided to buy and put a deposit on the vehicle to evening, then brought our car on Tuesday evening for trade value. After agreeing to trade value we decided to buy and put a deposit on the vehicle to buy, then set an appointment for that Saturday to take delivery. We arrived that Saturday 10 minutes early, ended up spending 2+ hours there as vehicle wasn’t ready, the agreed upon price we had in writing wasn’t on the paperwork and vehicle had foot/kick marks on glove box and rear of front passenger seat. When we finally had keys and getting ready to pull out of dealership we noticed the vehicle had an extra 22 miles on it from the previous Tuesday. We brought this to they’re attention but never did get an answer as to who drove it after us. Mind you we put a deposit on it so in legal terms that was our car. After an hour driving it we noticed a pretty good size ding in the plastic dashboard and a scratch in the leather on the dash. They did repair it for us but as I’m writing this review two months after purchase it’s starting to peel. Our salesman Josh was great during all this, but the store manager seemed annoyed by our concerns, and buying a $60,000 car shouldn’t be a nuisance to anyone in that building. Will not recommend this dealership to anyone. *upfront honesty here, we haven’t reached out about the above mentioned peeling to their repair, the point is when did it happen? Did whoever put the mystery 22 miles on it do it? When purchasing from anyone make sure you inspect every inch before paying. More

Alex was very helpful during the whole purchasing process of my new escape! He is definitely someone I would trust to purchase my next vehicle with. Thank you so much Alex. You were awesome! of my new escape! He is definitely someone I would trust to purchase my next vehicle with. Thank you so much Alex. You were awesome! More

Gordie Boucher Ford of Kenosha is by far the best Ford dealer in southern Wisconsin. We are always greeted by the sales and service staff with enthusiasm to provide the service we expect for our vehicles dealer in southern Wisconsin. We are always greeted by the sales and service staff with enthusiasm to provide the service we expect for our vehicles. More

Outstanding communication with on-line ordering and updates. Dealership assisted with paint and interior protection and extended warranty arrangement. Vehicle delivered on-time and perfect condition. updates. Dealership assisted with paint and interior protection and extended warranty arrangement. Vehicle delivered on-time and perfect condition. All charges were explained and accurate. I could not be more satisfied. More

Great experience with Scott VanHagen with the Edge and Escape that we purchased, he made sure that we understood everything and has always been available to answer questions. Escape that we purchased, he made sure that we understood everything and has always been available to answer questions. More

Alex was so kind and knowledgeable about the F150 that we were looking at. The professional manner that was displayed will make me come back to him for sales were looking at. The professional manner that was displayed will make me come back to him for sales More

I have gone in just asking questions and have always been met with courteous respectful and friendly staff. Alex is by far the most smiley salesperson I have met. He makes my visits pleasant and I am alway met with courteous respectful and friendly staff. Alex is by far the most smiley salesperson I have met. He makes my visits pleasant and I am always well informed when I leave. More

Service was timely and everyone was friendly and easy to talk with. Overall would recommend. Scott was very knowledgeable, helpful and kind. It was more than just buying a vehicle, he was very personable an talk with. Overall would recommend. Scott was very knowledgeable, helpful and kind. It was more than just buying a vehicle, he was very personable and took an interest in more than just what we were buying. More

Scott is always very helpful and cares for I want in my vehicles. I have bought many vehicles through Scott and will continue to do so in the future. If you want a honest a salesman and a great guy to be vehicles. I have bought many vehicles through Scott and will continue to do so in the future. If you want a honest a salesman and a great guy to be around Scott is your guy. Makes the transaction go very smoothly. More