Gordie Boucher Ford of Kenosha

Brought both my vehicles in for new tires. The first visit took 4.5 hours complete as they had issues taking the tires off. (?) So I figured I'd give them another for shot to outfit my wife's vehicle. visit took 4.5 hours complete as they had issues taking the tires off. (?) So I figured I'd give them another for shot to outfit my wife's vehicle. They made the apointment 11:30am and my wife shows up and all mechanics go to lunch for an hour....what the xxxx? Fast forward 4 hours and then it's done. We'll I'm done with this dealership to say the least, if they don't want to respect our time, then we'll not return the favor. More

Everything was on time and went well. My service person explained everything to me and gave me options for future services. I will defiantly be back for my next service call. explained everything to me and gave me options for future services. I will defiantly be back for my next service call. More

My husband and I just recently purchased a Truck from Gordie Boucher Ford. Tom Bona and team were EXTREMELY helpful. Any questions we had, they answered. They always responded super fast to our emails Gordie Boucher Ford. Tom Bona and team were EXTREMELY helpful. Any questions we had, they answered. They always responded super fast to our emails and made this transaction seem effortless. Considering that we purchased the vehicle sight unseen, everything that they provided as far as the pictures from the website were spot on. Thank you so much for making this a painless transaction for such a large investment. More

Lawrence Donat was very professional during my visit to the dealership. His customer service was superb and very friendly. The work was also accomplished in a timely manner. the dealership. His customer service was superb and very friendly. The work was also accomplished in a timely manner. More

Great experience with Scott and Joe! I was nervous driving 100 miles to get there but they held the car i was looking at, gave me a fair value on my trade, and a good price on my new-to-me 2017 Mustan driving 100 miles to get there but they held the car i was looking at, gave me a fair value on my trade, and a good price on my new-to-me 2017 Mustang GT! More

I brought my car in on October 30th for an oil change. While I was getting the oil changed I talked to Michael about getting tires. I asked about the $70 mail-in rebate on tires, and then when you use you While I was getting the oil changed I talked to Michael about getting tires. I asked about the $70 mail-in rebate on tires, and then when you use your Ford credit card if you get an additional $70 mail-in rebate. Michael made it seem like that deal was going on top of tires were $1 over cost and I went with his suggestion on the Kelly tires. There was no deal going on with Kelly tires for mail-in rebates. So, no mail-in rebate offers occurred. So I lost out on that. Upon my oil change, Michael suggested that I needed new brakes. I agreed to get a brake job done when Michael said that the brakes job would be $399 to get my front and back done. My dad was next to me and said oh yeah that's a good deal for $399. So I went ahead and got my brakes done too. Michael kept promising "Oh you are getting the best deal" When I picked up my car, I was charged $399 for the front, and $399 for the back. The girl at the front desk had no clue about anything with pricing, or what to do. Pretty much told me to pay for it, then call back at another time. After about 1.5 weeks of talking with the dealership, I got back some credit back. But I still have not got my promised $80 check in the mail. More

Awesome Experience with Sal, Scott, and Joe. We would not shop anywhere else than Boucher. The team there goes above and beyond to ensure we are happy with our purchase and the fine details of that purc not shop anywhere else than Boucher. The team there goes above and beyond to ensure we are happy with our purchase and the fine details of that purchase. More

I just purchased my 4 vehicle from Boucher. Josh was great. The staff is always exceeding my expectations!! I know this will not be my last purchase. Thank you for finding me my dream car. great. The staff is always exceeding my expectations!! I know this will not be my last purchase. Thank you for finding me my dream car. More

I would put five stars I just don’t get the whole point of making an appointment and they don’t put you in at the time that your appointment is other than that when they did get the car back to fix the win of making an appointment and they don’t put you in at the time that your appointment is other than that when they did get the car back to fix the window it was pretty quick I would say at least an hour but my appointment was at 8:30 in the morning and they didn’t get the car in the back until 3:30-ish I would say but overall I was very satisfied thank you Danny More

My husband and I have bought many cars from many different places through the years. We have bought new and old. We live outside Chicago in a very populated car dealership location. Would you believ different places through the years. We have bought new and old. We live outside Chicago in a very populated car dealership location. Would you believe that we drive all the way to Kenosha, Wisconsin to buy our cars now???? We will work with none other than Tristen Cairo. He is honest, patient, and thoughtful. We have purchased two used cars in 11 months and we plan on buying another next year for our youngest son. More