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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,856 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,856 reviews

December 17, 2019

Car shopping I had to get a new car fast because of totaling out other car. Picked Boucher over others. Got a great deal on a 2 year old low mileage Ford Fusion SE More

by ROSS.MICHAEL62
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in finance , Ricky Higgins
Dec 18, 2019 -

Gordie Boucher Ford of Kenosha responded

Thanks for taking the time to write this review, Ross! We are happy to hear Ricky, Jennifer and Justin were able to take care of you during the purchasing process!

December 17, 2019

work done on Ford mustang Mike from the service department was excellent was very helpful and prompt and did all he could to take care of the work to be done More

by Sharons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Yeager I believe is his last name
Dec 18, 2019 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 17, 2019

Great service Bought my car from Tristian Cairo26 this is my second purchase from him. He is extremely helpful and works hard to help u out wonderfull More

by Sharons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service mike yager very helpful and takes the time
Dec 18, 2019 -

Gordie Boucher Ford of Kenosha responded

It's great to hear you have had continuous success purchasing at our dealership working with Tristen! Let us know if there is anything we can assist you with!

December 16, 2019

Amazing!!! This sales team worked so hard ti fund the best car that fit in my budget. They looked into multiple cars, offers, and plans to offer me. The time More

by MVANCLEVE2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Gordie Boucher Ford of Kenosha responded

We appreciate you taking the time to write this awesome review! We are glad Tristen and Sal were able to successfully assist you with finding the best car for you! Please let us know if there is anything else we can do for you!

December 16, 2019

Quick turnaround Brought my car in for oil change and multi point inspection and was out quicker than expected, as they seemed pretty busy. Danny Rivera was courteous More

by GREMP30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Dec 16, 2019 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to write this review. We look forward to your next visit!

December 14, 2019

Friendly Stress Free Experience I walked through the door with an idea of exactly what I wanted. They listened and not only did I get everything I wanted, I got so much more. Everyo More

by KGILESKAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for sharing! We are SO glad we were able to make your car buying experience stress-free and enjoyable! We hope to see you again in the future!

December 14, 2019

More hours needed My opinion is this dealership has moved up in ratings but I wish they would service vehicles later into the day. Most people work during the day and More

by diazhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 16, 2019 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your feedback. We value customer opinions and suggestions. Please contact our Service Manager, Belal Barakat, at 262-697-0700 to discuss this further!

December 13, 2019

thankyou Rick Higgins Rick goes out of his way to bring me a loaner vehicle and bring my truck in to have it serviced and then brings it back to me that evening, nobody I k More

by BILLNEUMANN2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Higgins
Dec 13, 2019 -

Gordie Boucher Ford of Kenosha responded

Bill, thank you for sharing your experience with Ricky in our Service Department! It is wonderful to hear he goes the extra mile for you! We look forward to your next visit!

December 12, 2019

Absolutely terrible repair service The service person at the check in desk has been great to work with. Have no idea who worked on my truck or if they even did for the two days it was t More

by BARBAR1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Yeager
Jan 02, 2020 -

Gordie Boucher Ford of Kenosha responded

We are very sorry for any frustrations we have caused you. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so we can discuss this situation. We hope to hear from you soon.

December 12, 2019

New vehicle issues cannot be not addressed Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids w More

by Answerwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gordie Boucher
Jan 02, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We are sorry to hear you were not completly satisfied with your last visit with us. Please contact us at 262-697-0700 to discuss this matter further. We hope that you will give us another chance in the future to make a better impression.

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