Gordie Boucher Ford of Kenosha

Wasnt notified of tire rotation Didnt tell me they did a tire roatation while servicing an airbag recall now my steering wheel is way off center. Otherwise was fine service Didnt tell me they did a tire roatation while servicing an airbag recall now my steering wheel is way off center. Otherwise was fine service More

Oil Change Service Great customer service after you drive up to drop off your car. The oil change was completed quickly and they take the time to review all the inspect Great customer service after you drive up to drop off your car. The oil change was completed quickly and they take the time to review all the inspections that were done, not just hand you the papers and direct you to the counter to pay. More

Sales Scott did a great job for me. I would recommend this dealer. All the sales people were helpful for all my needs. The loan department worked well for m Scott did a great job for me. I would recommend this dealer. All the sales people were helpful for all my needs. The loan department worked well for me. More

Good deal They were flexible on my deal. I did a lot of research and their number for my vehicle was a good deal. Would recommend. They were very friendly and h They were flexible on my deal. I did a lot of research and their number for my vehicle was a good deal. Would recommend. They were very friendly and helped me get a great truck More

Always willing to make sure there is shared understanding. Bradford is always making sure I understand what the needs are and that all questions have been answered. He also lets me know what the next needs my Bradford is always making sure I understand what the needs are and that all questions have been answered. He also lets me know what the next needs my car will have so I can successfully budget for upcoming maintenance. More

Oil change Great customer service and keeping me informed of what repairs would be nessesary! Also what could wait until next time. Was completed in a timely mat Great customer service and keeping me informed of what repairs would be nessesary! Also what could wait until next time. Was completed in a timely matter More

Great service! On time, great service, knowledgeable, always great customer service service from service and sales department . Mike did a great job and the driver, On time, great service, knowledgeable, always great customer service service from service and sales department . Mike did a great job and the driver, friendly environment More

Bad Service Every time I have been in there they are unorganized and have left the car dirty with oil stain marks on the interior. This last time I got passed alo Every time I have been in there they are unorganized and have left the car dirty with oil stain marks on the interior. This last time I got passed along 3 times before somebody could actually help me. I would go back only for an oil change maybe! More

Very Good Experience We had just bought an F 150 from Boucher about a month ago (updated our 2003 to a 2014) and that went very well. They had the truck we were looking fo We had just bought an F 150 from Boucher about a month ago (updated our 2003 to a 2014) and that went very well. They had the truck we were looking for and the price was right. The F 150 has a towing package so I didn't need my 2017 Cherokee for that anymore. I was looking for a newer Sonata with low miles. I looked at a few at other dealerships but wasn't able to make a deal that I was happy with. I noticed on a website that Boucher Ford had a Hyundai that looked pretty good to me. I went in there and sat down with Marty, the salesman we bought the Ford from. I think we had a deal worked out in 45 minutes and that included a test drive. There's no "magic" involved - I had a fair price in mind for my trade in and they gave it to me. Their price on the car was fair (right in there with everybody else) so I bought it. More

Winner Found a decent selection of used trucks was a painless process. Everything was ready on time as promised. Truck i picked has been good to me for a wee Found a decent selection of used trucks was a painless process. Everything was ready on time as promised. Truck i picked has been good to me for a week time will tell. More