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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,343 Reviews

1,343 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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December 03, 2021

Gordie Boucher West Bend has been an invaluable asset to my company. From Angie Minor our Service Writer to the new Service Manager Joseph Hohmann and their team of Technicians. On every occasion, they have More

by MARK PERELSHTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We love to hear that! Thank you!

December 03, 2021

John was a great help on our repairs! Quick service and great communication. Thank you!! More

by DAN.EHLKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate the feedback as well as your business!

December 02, 2021

Angela Thomas was the best Service Advisor I've had....ever! She was polite, friendly, happy, & very competent. She explained everything thoroughly and really seemed like she wanted to help in an More

by SSTEGBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thomas
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

That's great feedback! Thank you for your business!

November 29, 2021

Very fast and courtesy people. I was hour in half early and was done in 45 minutes. More

by KILPATRICK9@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Awesome to hear! Thanks! :)

November 26, 2021

finally took the vehicle in and actually found something and have hopefully corrected it. still annoyed at diagnostic cost being the first words out of the service dept. its like its more important than y More

by SANDRA.BORCHERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Angie Heyse, Ken Braun
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

I apologize for your experience. We are working to get better and our new Service Manager, Joe Hohmann would be happy to discuss your experience the next time you're in. Thank you.

November 23, 2021

Angie was an extremely friendly advisor and was very helpful with me getting my tires. Would highly recommend her and will see her again in the future. More

by NEALCRASS1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass, Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

That's great to hear! Thanks for the review!

November 19, 2021

Dealer was very professional in handling the service appointment. Very busy and only took about 2 hours to do a oil change and mount and balance 4 tires with an alignment also. More

by engelmanbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela thomas
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

That's great feedback! Thank you for your business!

November 19, 2021

I had a new transmission put in my 2016 escape the work was done on time I’m very pleased with the results there’s no doubt that this Ford dealership will be doing all my work on my words More

by Lenny450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

All great to hear! Thank you for taking the time to give us a review!

November 18, 2021

Did a great job, got done way sooner than I expected. Checked battery and found it needed replacement, better to have new battery now than get stranded in the winter. More

by aldreafarm
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

That's great to hear! Thanks for the review!

November 17, 2021

Fast. Friendly. Service department very great!!! Will go back. More coupons would be great. More opportunities for Ford points as well. More

by Abby_rock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

That's great feedback! Thank you for your business!

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