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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,345 Reviews

1,345 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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March 10, 2022

Very accommodating and courteous with any questions I had regarding my vehicle and it’s service needs More

by Sledheads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

March 09, 2022

Good service for oil change and they looked into the issue I was having I don't feel that was totally explained to me and wanted to sell me something else. I know that they want to be pro active but p More

by REISIGSRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review! We are thrilled to hear we met all of your expectations!

March 09, 2022

I had a very good experience with Gordie Boucher Ford Lincoln dealership . I will return for future service. More

by dennis.tuyls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

thank you for the 5 stars!

March 07, 2022

John was such a pleasure to work with when I brought my vehicle in for service. The customer service was excellent! More

by MichelleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your positive feedback! We hope to be of service to you again!

March 07, 2022

I like bringing my vehicle here. The only problem is that scheduling is normally over a week out, and I put on a lot of miles so it's difficult to time regular oil changes with their More

by mhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback! We apologize for the delay in availability; please reach out to our service department at 262-338-3379 if you need any assistance scheduling your next visit with us!

March 04, 2022

Angie was very helpful and communicated very well. It was a pleasure to work with her. More

by THOMAS.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks you for the review!

March 04, 2022

Angie was very helpful and helped to get me a quote for parts that were stolen off my vehicle. More

by philh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review! We're so glad Angie was able to provide excellent customer service!

March 04, 2022

Angie made a difficult situation into an amazing customer experience! She should get a raise! More

by SPAETHANDREW08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your feedback and are glad Angie was able to better assist the situation! Please let us know if you have any additional needs or questions! Take care!

March 04, 2022

Service advisor is as very helpful and in contact with me. I was kept informed at all points during the visit. More

by bkkucik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the great review! We look forward to seeing you again soon, and safe travels!

March 03, 2022

Angela was superb. She’s very thorough and is willing to go the extra mile. More

by KOPECKY0561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thomas
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words!

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