Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gordie Boucher Ford Lincoln of West Bend - Service Center
West Bend, WI
1,339 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,339 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center
Sort by
Verified Customer
October 11, 2023
Out dated parts were installed not the new redesigned part numbers. This was the second replacement of the cam phasers all of which have the same original part number. Before the repair, Ford and the d part numbers. This was the second replacement of the cam phasers all of which have the same original part number. Before the repair, Ford and the dealership were both advised of my concerns. More
by Disappointed
Employees Worked With
Monica Dewey
October 11, 2023
Very satisfied with work completed on my Ford Edge. Quality of work and pricing was as expected. Quality of work and pricing was as expected. More
by LMCCORMACK0
Employees Worked With
October 10, 2023
The service department at this dealership is amazing – they go above and beyond and truly care about their customers and vehicle needs. And a shoutout to John Zieja — he is top notch! they go above and beyond and truly care about their customers and vehicle needs. And a shoutout to John Zieja — he is top notch! More
by EmJ
Employees Worked With
October 08, 2023
It was one of the best car purchasing experiences I have ever had, Joey is truly one of a kind. He listened to what I wanted and came through for me. Can't thank him enough. ever had, Joey is truly one of a kind. He listened to what I wanted and came through for me. Can't thank him enough. More
by nanapat1256
Employees Worked With
Joey Brasted, Moriah Parrish
October 03, 2023
They don’t seem interested in solving a problem I have with the car with when you open the door occasionally I have to start it fast or the horn starts beeping. They told me after my 36,000 miles it was a with the car with when you open the door occasionally I have to start it fast or the horn starts beeping. They told me after my 36,000 miles it was all On me. Disgusted with that part. More
by JLAKESHORE
Employees Worked With
September 30, 2023
The best salesman is Richard Love. He is quick and always finds us a beautiful vehicle. We will Always be a return customer as long as he is there. He is quick and always finds us a beautiful vehicle. We will Always be a return customer as long as he is there. More
by RGORDON8
Employees Worked With
September 28, 2023
Monica was super helpful and responsive when I brought our vehicle in for maintenance. She provided updates on recommended repairs and maintenance as well as pricing. She was also helpful when I picked up our vehicle in for maintenance. She provided updates on recommended repairs and maintenance as well as pricing. She was also helpful when I picked up the vehicle a few hours later. More
by Cathryn
Employees Worked With
Monica
