Gordie Boucher Ford Lincoln of West Bend - Service Center

Fast, convenient and friendly service. Angie’s the best! I am very satisfied with my experience. Angie’s the best! I am very satisfied with my experience. More

Great attention to detail by service writer John Z. He has always done an outstanding job with communication. Also appreciate outstanding efforts by Bouche’s Barb Sauer! He has always done an outstanding job with communication. Also appreciate outstanding efforts by Bouche’s Barb Sauer! More

Always a great experience working with the service team here! Fit me in in the middle of the day for a tire repair! here! Fit me in in the middle of the day for a tire repair! More

I thought they did a really good job on my car, they got to work right away while I waited in the longe. They checked the oil and tire pressure for me. Everything looked good. to work right away while I waited in the longe. They checked the oil and tire pressure for me. Everything looked good. More

Wonderful greeting,followup during service work, very speedy and overall a great experience. I would recommend them speedy and overall a great experience. I would recommend them More

John provided great service as always! Everything I asked be done was taken care of. Everything I asked be done was taken care of. More

Dealership is Clean and personnel is courteous & showed professionalism. Provided followup information & service was done before expected. professionalism. Provided followup information & service was done before expected. More

It was a great and fast experience Angie is knowledgeable and answered all my questions and answered all my questions More

Gordie Boucher West Bend is very thorough in their work. They explain everything they did and need to do. The service folks are knowledgeable and I trust them completely. They take very good care of their They explain everything they did and need to do. The service folks are knowledgeable and I trust them completely. They take very good care of their customers! More

1) I requested a brake inspection because a month ago I got an oil change and they said then that my brakes were in the red and this visit they said were in the yellow and charged for brake inspection even got an oil change and they said then that my brakes were in the red and this visit they said were in the yellow and charged for brake inspection even though it contradicted what I was told previously and were not quite ready for replacement. 2) I described the issue I was having with my check engine light and that it was a previous issue I had last year and that simply changing the sensor did not fix the issue before and the records for my vehicle would indicate the correct fix. This was ignored and when I came to pickup my vehicle all that was done was the sensor replacement so I will likely need to return with the proper fix soon. 3) Was never asked for a car wash. I always say no because I do not use drive thru car washes due to paint damage. I came out to see my vehicle was washed and was the worst car wash I have ever seen. It was dirtier than when I brought it in and all windows had hard water streaks. I would appreciate the option next time. I have had good history with this dealer but my recent visit was unpleasant More