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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,339 Reviews
Call Service Center (262) 346-9894

1,339 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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November 22, 2023

Well taken care of, addressed my vehicle needs and offered advice for upcoming preventative maintenance. Very nice experience! More

by Rjsonnentag
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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Nov 22, 2023 -

Rjsonnentag responded

I was well taken care as a Ford family owner.

November 22, 2023

They told us what was wrong with the car when they found another issue with the car. More

by melissiakaczmarek
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Nov 23, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for the great rating and please come back to see us again.

November 22, 2023

Always a great experience with the service staff at Gordie Boucher Ford West Bend. Highly recommend! More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2023

The staff is very professional and are truly interested in me and my car. I enjoy coming to the dealer for service. More

by MR705
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2023

I came in to get a bedliner for my truck. It was all arranged and completed on time. It looks great. More

by DLHORT1955
Recommend Dealer
Yes
Employees Worked With
Hansen and Kevin
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 17, 2023

Professional service friendly atmosphere timely service and great follow up. Took time to explain everything that was done and checked! More

by sam_russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2023

John was great as he kept me informed and updated on everything while my car was in service. Things were done on a timely matter. Very happy with their customer service. More

by shannon.lee.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad that John was able to provide you with such a great experience! If you're ever in need of more help, please let us know!

November 16, 2023

Honest in their assessment of service needed. Told me what was really needed as opposed to a sell-job. More

by wbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

November 16, 2023

Service was as promised, price quoted was accurate and was completed on time. Yadda yadda More

by MARKCOLLEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 16, 2023

Always a pleasure! Working with John Zieja in service always makes the process easier and meets expectations. More

by BEACHBUMNETWORK
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Nov 16, 2023 -

BEACHBUMNETWORK responded

I always have a good experience with GB, whether I’m working with sales or the service department!

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