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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,339 Reviews
Call Service Center (262) 346-9894

1,339 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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December 01, 2023

They try to accommodate me with a loaner car while servicing my car. Monica has kept me updated on the progress. More

by RONAJONAS04
Recommend Dealer
Yes
Employees Worked With
Monica
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Dec 04, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

Got me in on time, pricing was fair, got me out early. Great job. Thank you. More

by Mike koepke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Moriah Parrish
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mike, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

Fixed touch screen. Back up screen, Radio controls, Navigation screen, Climate controls....all was not working due to computer issues More

by GDEKKER1
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! If you're ever in need of more help, please let us know!

November 29, 2023

Good fast service. Best Ford dealership around. I will definitely be taking my car to Gordie Boucher again More

by texasgadouas
Recommend Dealer
Yes
Employees Worked With
Angie
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

November 28, 2023

Informative, quick, advisable Everyone did a phenomenal job. I appreciate their service Thank you much More

by A_BROCKER
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Nov 29, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 26, 2023

Awesome! Courteous, professional Very friendly and informative. They finished all the work in short amount of time. More

by Fox495
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Nov 27, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 25, 2023

It was good and got the car repaired in timely manner Efficient and communicated well More

by KEVINJNEUGENT
Recommend Dealer
Yes
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Nov 27, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We take pride in our work and are always happy to read reviews like yours.

November 24, 2023

Angie was extremely top notch! Always kept me updated and worked her butt off fighting with warranty company she's a rockstar! More

by Codysev
Recommend Dealer
Yes
Employees Worked With
Angie
Report | Print
Nov 24, 2023 -

Codysev responded

I don’t know where to start but Angie is an absolute rockstar! She went above and beyond helping me get my transmission repaired and dealing with shady warranty companies that didn’t want to cover it! She made it happen! Keep up the great work!!!!

November 24, 2023

Attentive To what my truck needed, Tom was diligent it pointing out what I needed. More

by Bill.lefkoski
Recommend Dealer
Yes
Employees Worked With
Tom Young
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Nov 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Bill, we are glad that Tom was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

November 24, 2023

Very professional & informative, a very good experience, Mechanical work done properly, fix car wash, not operating when in for service, More

by KEITHF1836
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Nov 24, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We do hope we can be of assistance in the future. Take care!

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