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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,331 Reviews

1,331 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 07, 2024

The dealership always fixes the issues. All the service folks are attentive and courteous. Prices could be lower. More

by KORLOFSKI
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

February 07, 2024

Easy to work with, good communication, and fair in timelessness. My only gripe is how expensive dealerships are, and that's across the board on all of them... come on, 160$ for a diagnostic test? More

by Schoellerm
Recommend Dealer
Yes
Employees Worked With
Jacob in the service department
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

February 07, 2024

Fabulous Not only was the service advisor very knowledgeable, but he went an extra mile and had another service tech come walk me through some of the settings that I was having trouble with More

by dfechter
Recommend Dealer
Yes
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

February 07, 2024

Professional and courteous Eugene and this Boucher store has been my family's go to dealership for years. More

by PACKERKNG
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

February 06, 2024

Everything went as planned. John took the initiative to order the part on his own and I worked with Justin for the repair which occurred in a timely manner. More

by Kim D
Recommend Dealer
Yes
Employees Worked With
Justin and John Zieja
Feb 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Kim, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

February 06, 2024

John was friendly and professional over the phone and in person. John kept me informed during the repair and kept me updated through the whole process. More

by jerry87
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Jerry, we are glad that John was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

February 05, 2024

Got me right in and my car was ready in the time frame they told me More

by DIANE.LOVE10
Recommend Dealer
Yes
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Diane, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 04, 2024

Over priced and not 100 that it shouldn't be covered under a recall xxxxxxxx Scammers More

by STROMBERGWD
Recommend Dealer
No
Feb 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

February 04, 2024

It was an awesome relaxed atmosphere with a lot of collaboration Both the salesperson, and the finance lady were amazing More

by Kbowen74
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 03, 2024

Justin really worked to get my extended warranty from a another dealership , nice job More

by Abehling58
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that Justin was able to provide you with such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

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