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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,325 Reviews
Call Service Center (262) 346-9894

1,325 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 24, 2024

I worked with Monica. Not sure why I got a survey for a John. Monica was excellent More

by tschweiger93
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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Feb 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 23, 2024

The service was excellent & the people were friendly & informative I will continue having my vehicle serviced by you More

by Thumpermon50
Recommend Dealer
Yes
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Feb 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2024

Fast - honest-pleasant-fair I will return if I have any more car related issues Happy More

by Cwik-7
Recommend Dealer
Yes
Employees Worked With
Justin helped me
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Jul 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

February 22, 2024

Wonderful experience! Louie is very knowledgeable but also very kind and not pushy. The financial person was very nice also. More

by KARENJD592003
Recommend Dealer
Yes
Employees Worked With
Louie Holgin
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Feb 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Karen, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

February 22, 2024

Great service department They did the work that was asked of them and answered all the questions i had More

by linton5555
Recommend Dealer
Yes
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Feb 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Until the next time we meet, take care!

February 21, 2024

It was pleasant. Got checked in right away, hung out in the lounge, and was finished in a little over an hour. More

by greensinreg
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Feb 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2024

Frustrating working with the finance department. Nick was great I will purchase another vehicle from him. The finance department was a hassle trying to get paperwork because 'it's the first time sum More

by Rogmikers43
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we regret to hear about your experience with us and completely understand your frustration. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

February 17, 2024

It was great . . friendly It was a great experience. The service was friendly and timely . More

by uelmenjann
Recommend Dealer
Yes
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Feb 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We're looking forward to your next visit with us!

February 17, 2024

Everything thing went well. Monica is friendly, she kept me informed on my vehicle. The video the technician sent me was informative! More

by MAYER.JIM
Recommend Dealer
Yes
Employees Worked With
Monica
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Feb 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Jim, we're so glad you enjoyed working with Monica! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

February 16, 2024

Kept me up to date on my cars progress as it was getting fixed. Always was very nice and took good care of me and my car. More

by mckayla.nicole0204
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Feb 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Nicole, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!

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