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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,248 Reviews

1,248 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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January 31, 2024

I feel I didn't get the complete mulit-point inspection on my vehicle. I am guessing it was because I had a couple for $20.00 off, so I received service for what I paid for. More

by barb71860
Recommend Dealer
Yes
Feb 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Your satisfaction is of utmost importance to us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

January 27, 2024

5 Fantastic experience I'm a loyal Bouche customer. I'll be back for repairs etc and purchases More

by Annschneider52
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2024

Good Had good experience in service department I would have more work done at the dealership More

by Jasonswift34
Recommend Dealer
Yes
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Jason, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 26, 2024

Easy experience, John was awesome to work with! I typically drop my vehicle off & come back later, but I had to stay at the dealership this time. I was originally quoted it would be about an hour a More

by xenoqueen27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that John was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 25, 2024

Great because of Tom Young! !! He ,Tom Young, is always willing to make time for my and my family's vehicle needs-4 vehicles!! More

by tina_z7
Recommend Dealer
Yes
Employees Worked With
Tom Young, he is the only one I will let touch my Lincoln
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Tina, we're so glad you enjoyed working with Tom! We will be sure to share your kind words with him! If you're ever in need of more help, please let us know!

January 25, 2024

It was a very smooth check-in process. They were done earlier then expected. Everyone was polite and accommodating. More

by Renaelee.rm
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Renaelee, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 25, 2024

Fast, friendly people Ford owner for over 40 years,wouldn't buy anything else. Would recommend Gordie to anyone. More

by kcrb302
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi, we're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

January 24, 2024

Service completed on time and he followed up with what I asked Him to do More

by CHRIS.JACOBS
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 25, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Chris, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 24, 2024

Overall was good but I was not notified when my car was done and ready for pickup. I had to call the next day to find out for myself More

by mcarns81
Recommend Dealer
Yes
Jan 25, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 24, 2024

Provided excellent service on my truck Repaired fuel issue and Jacob was great with communication More

by BRETT.A.MIXON
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 25, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Brett, we are glad that Jacob was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

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