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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,248 Reviews

1,248 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 07, 2024

Professional and courteous Eugene and this Boucher store has been my family's go to dealership for years. More

by PACKERKNG
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

February 06, 2024

Everything went as planned. John took the initiative to order the part on his own and I worked with Justin for the repair which occurred in a timely manner. More

by Kim D
Recommend Dealer
Yes
Employees Worked With
Justin and John Zieja
Feb 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Kim, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

February 06, 2024

John was friendly and professional over the phone and in person. John kept me informed during the repair and kept me updated through the whole process. More

by jerry87
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Jerry, we are glad that John was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

February 05, 2024

Got me right in and my car was ready in the time frame they told me More

by DIANE.LOVE10
Recommend Dealer
Yes
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Diane, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 04, 2024

Over priced and not 100 that it shouldn't be covered under a recall xxxxxxxx Scammers More

by STROMBERGWD
Recommend Dealer
No
Feb 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

February 04, 2024

It was an awesome relaxed atmosphere with a lot of collaboration Both the salesperson, and the finance lady were amazing More

by Kbowen74
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 03, 2024

Had to bring the truck in 3 times before it got fixed Truck should have got fixed right the first time More

by Jbbenner0
Recommend Dealer
No
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

February 03, 2024

Justin really worked to get my extended warranty from a another dealership , nice job More

by Abehling58
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that Justin was able to provide you with such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 03, 2024

Don't know yet have not got my truck back and no call back today after leaving 2 messages More

by Tilly9614
Recommend Dealer
Yes
Feb 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

January 31, 2024

It was not a simple task by any means. They had to deal with the warranty company repeatedly and fight to do it right. More

by SELNESSD
Recommend Dealer
Yes
Employees Worked With
Monica. And the service manager.
Feb 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

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