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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,248 Reviews
Call Service Center (262) 346-9894

1,248 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 13, 2024

They are responsive and get the work done as planned. The work is done correctly and the staff is easy to work with More

by KORLOFSKI
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if we can ever help you in the future.

February 11, 2024

Fast, pleasant and efficient Easy, accurate and fair price. Close and convenient, cost effective. Excellent work More

by Upnorth12994
Recommend Dealer
Yes
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Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

February 11, 2024

Great service as always. They know what they are doing. Very satisfied with the company More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mark, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2024

About what was expected. Friendly service. Got me in and out in a reasonable time. More

by Bensont63
Recommend Dealer
Yes
Employees Worked With
Joey, the hat.
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Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Ben, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 11, 2024

John is my go to for scheduling appointment because of friendliness and prompt. Make you feel welcome and part of the family. More

by smyrhum
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Wonderful to hear! We're so glad you enjoyed working with John. We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

February 10, 2024

Professional approach, especially when he reviewed past work done at another area lincoln dealer. I appreciate the outcome of his review and work, advocating for me as customer. More

by Mark_engman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Wilson
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Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mark! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. If you're ever in need of more help, please let us know!

February 10, 2024

He goes above and beyond to make sure that we were taking care of He takes better care of us than are extended warranty More

by RYBKAS
Recommend Dealer
Yes
Employees Worked With
Ugean Sanchez
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Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for leaving us this response!

February 07, 2024

The dealership always fixes the issues. All the service folks are attentive and courteous. Prices could be lower. More

by KORLOFSKI
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

February 07, 2024

Easy to work with, good communication, and fair in timelessness. My only gripe is how expensive dealerships are, and that's across the board on all of them... come on, 160$ for a diagnostic test? More

by Schoellerm
Recommend Dealer
Yes
Employees Worked With
Jacob in the service department
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Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

February 07, 2024

Fabulous Not only was the service advisor very knowledgeable, but he went an extra mile and had another service tech come walk me through some of the settings that I was having trouble with More

by dfechter
Recommend Dealer
Yes
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Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

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