Gordie Boucher Ford Lincoln of West Bend - Service Center

Everyone was excellent. From checking on parts and making sure they were available to install and service I was very pleased From checking on parts and making sure they were available to install and service I was very pleased More

Very courteous and professional, got in and out in a timely fashion, price was fair. timely fashion, price was fair. More

They were great especially Jacob from the service department. They got the recalls & our alignment issue cleared up in the same day! department. They got the recalls & our alignment issue cleared up in the same day! More

I scheduled a "Works Package" a $79. 95 value on line. I arrived 10 minutes before my appointment and Jacob handled the paperwork right away. The wait time was minimal and I was on my way 95 value on line. I arrived 10 minutes before my appointment and Jacob handled the paperwork right away. The wait time was minimal and I was on my way within 60 minutes. More

Very helpful. Very friendly. Addressed all my questions and concerns. Highly recommend! Send your friends. Very friendly. Addressed all my questions and concerns. Highly recommend! Send your friends. More

Jackob was really helpful and responsive during the whole process and he always explains to me the issues in details which i really appreciate…thank you jackob thank you ford process and he always explains to me the issues in details which i really appreciate…thank you jackob thank you ford More

Took 2 hours to do a oil change and tire rotation. . then when it was done the messed up the paperwork and someone else paid my bill and I had to pay theirs.. the bills were the same, but it's just the . then when it was done the messed up the paperwork and someone else paid my bill and I had to pay theirs.. the bills were the same, but it's just the fact it was wrong and after waiting 2 hours for something that should not take a hour. I was not very happy about my experience. You guys are losing my confidence in bringing my vehicle to you.. More

Always a good pleasant experience. Friendly staff, clean facilities too. Would recommend to family and friends Friendly staff, clean facilities too. Would recommend to family and friends More

Went in for an oil change and was treated very nice and it was done in a timely manner it was done in a timely manner More

From the first time in the shop, even with my misunderstanding of what was going on that day, the staff was nothing but kind. The blind spot sensor that I needed was unavailable, no fault to deal misunderstanding of what was going on that day, the staff was nothing but kind. The blind spot sensor that I needed was unavailable, no fault to dealer, and I believe the staff once again went beyond what was necessary. The service desk, manager and technicians definitely deserve an apology from me for being quite misunderstanding at first, they got me calmed and help me understand the issues. Thanks again to all who helped me. More