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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,306 Reviews
Call Service Center (262) 346-9894

1,306 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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May 04, 2024

Went in for an oil change and was treated very nice and it was done in a timely manner More

by SHARIBURBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Shari, for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

May 03, 2024

From the first time in the shop, even with my misunderstanding of what was going on that day, the staff was nothing but kind. The blind spot sensor that I needed was unavailable, no fault to deal More

by schwoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

May 03, 2024

Great and exceptional service. Highly recommend them for anyone who needs service e on their vehicle More

by KCRARY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
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May 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

May 02, 2024

They are number one in customer service and definitely care very much about keeping me the customer happy. More

by 6andes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

April 30, 2024

Eugene is amazing! I didn't buy a truck yet but it's coming soon! More

by JACKI.FISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I know I'm missing 2 people but can't remember their names, sorry
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Apr 30, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Jacki, for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

April 30, 2024

On time, informative about status, liked the video and updates. Thank you for the service More

by NMETZELFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
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May 01, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

April 27, 2024

They do a good job of fixing what the problem is on your vehicle in a timely manner More

by linton5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

April 26, 2024

Staff is very courteous Thorough work. Beautiful facility. Customer service is excellent! I definitely recommend!! More

by Charmaine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

April 25, 2024

I was glad you were able to get me in as I didn’t have an appointment however I don’t think the technician aligned my car correctly as I see 2002 corvette zo6 alignment specs were used and my car is not a zo More

by Michael1801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob wilson
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Apr 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Hohmann Service Manager 262-338-3379

April 24, 2024

The problem was diagnosed and fixed in a timely manner, with no surprises when I picked up the vehicle. More

by KLMILLIKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie and Dwight
Report | Print
Apr 25, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

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