Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Our experience with Eugene Sanchez was very enjoyable and he truly had our best interest at heart and wanted to get us the vehicle with the specific options that we requested. We were customers who knew what he truly had our best interest at heart and wanted to get us the vehicle with the specific options that we requested. We were customers who knew what they wanted in a vehicle and were willing to work with the dealership to located that vehicle. The over-all experience did leave me with the impression that the managers to need to communnicate better with the sales people who are ultimately dealing one on one with me, the customer. I did feel as if the my vehicle purchase was pushed through to meet the end of the month sales numbers and I will keep in mind not to buy a car during the last week of the month in the future. It was a very good thing my husband stopped in earlier in the day to check the car over and noted the wheels were not what we wanted and not what we would purchase. Boucher did get that taken care of which is greately appreciated, but again, communication is key. If I had showed up that same day at the scheduled time and the wheels were wrong, there would not have been a car purchased that day. Keep in mind that there are hundreds of other Ford Dealerships in the state of Wisconsin. That being said it is very nice and convenient dealing with a local dealership where I know my needs will be met. I do feel as if I have made a new friend in Eugene and look forward to future interaction with him. Thank you for coming through with the exact car that I specified. Love my new 2012 Focus and look forward to having my vehicle serviced at Boucher Ford!!! Mucho Gracias Eugene for all that you did for us!!! More