Gordie Boucher Ford Lincoln of West Bend

Prior to test driving the Explorer, I had my mind fairly set on an Acadia. I did a lot of research online and drove an Acadia and loved it. However, I still wanted to ensure I ruled out the explorer. I w set on an Acadia. I did a lot of research online and drove an Acadia and loved it. However, I still wanted to ensure I ruled out the explorer. I was a little taken aback when I couldn't find a 2012, as that's the year I was looking at with the Acadia in hopes of getting a fair price. I ended up at Gordie Boucher in West Bend after finding an interesting Explorer online. Tom called me right away and we set up an appt. When I arrived (a day early) he set me up with Jon Caves. Jon took us on a test drive of the explorer and explained it in great detail. I left that evening, extremely intrigued with the Explorer. To be fair, I drove the Acadia again the next day. It didn't even compare. I was able to get the seat up much higher in the Explorer-nice for short people. And the amenities and services offered in the XLT Explorer are better than the Denali Acadia. The Acadia was more expensive and offered less. I called Jon and left a message to see if he could find me a certain color Explorer. He did a great job and called me immediately when he found out one had been delivered that day. I checked it out and bought a 2013 with 3.5 miles on it. The price they offered for my Pacifica was very fair and the discount for the military was great. Jon was honest, upfront, and very accomodating. He worked hard for our sale. In fact, all the staff was great and very friendly. The woman at the front desk was telling us about her mom's Explorer and how much she loved it. And Tim, the finance guy, was very friendly and helpful. He got us a great interest rate and worked hard for us as well. I've never purchased a brand new vehicle before, and expected it to be much worse than it was. Overall, it was an extremely pleasant experience and would highly recommend the Gordie Boucher Ford dealership in West Bend. More

troy was very helpful with all my questions,he worked hard to get the right kind of vehicle i wanted,it took a little longer but the end results were great!! hard to get the right kind of vehicle i wanted,it took a little longer but the end results were great!! More

John was the first salesman that was helpful but not John was the first salesman that was helpful but not pushie. He seemed like he truly cared about what I wanted and explained every question I had in John was the first salesman that was helpful but not pushie. He seemed like he truly cared about what I wanted and explained every question I had in details that my husband Rodney and I could understand. When the car I tried out got sold before we could get back with our car he went out of his way to find one exactly like it. More

The service from every team member was outstanding. Their patience and understanding of my unusual situation was above and beyond anything I would have expected. Their patience and understanding of my unusual situation was above and beyond anything I would have expected. More

Living out of state and doing business over the phone was a bit worrisome but they made us feel right at home and was very hassle free. Love the outcome and they were very straight forward with us on everyt a bit worrisome but they made us feel right at home and was very hassle free. Love the outcome and they were very straight forward with us on everything. Great to work with and very happy we did buisness with them. More

Very friendly. All sales people seemed to get along and have fun. I was close to buying from different dealership but when they fell through, It was because the Internet Lady was persistant with e-mail have fun. I was close to buying from different dealership but when they fell through, It was because the Internet Lady was persistant with e-mails to me asking if I had found a truck that I came to Gordie Boucher and they found the exact truck I was looking for. More

Eugene Sanchez is always a pleasure to work with, as is the manager, Chris Flynn. They are both very personable, very polite, and very professional. Everyone in my family has gotten their car from gordie the manager, Chris Flynn. They are both very personable, very polite, and very professional. Everyone in my family has gotten their car from gordie Boucher west bend with and we will continue to do so in the future! I love my new Escape, thanks for everything! More

A review of our recent 2013 Ford Edge purchase; We has a A review of our recent 2013 Ford Edge purchase; We has a great experience at Gordie Boucher in West Bend, Wi. Our salesman, Rodney Smith, was wonder A review of our recent 2013 Ford Edge purchase; We has a great experience at Gordie Boucher in West Bend, Wi. Our salesman, Rodney Smith, was wonderful and went out of his way to make sure our experience went smoothly. This is approx. our 12th vehicle (if not more) we have purchased @ Gordie Boucher in West Bend, WI., and our approx. our 3rd vehicle we have purchased thur Mr. Smith. We like the fact that the sales people do not pressure people, and are very easy to work/deal with. More

Troy Ellis was great to work with. A nice guy and easy to deal with. Purchased the vehicle for my son who's currently serving in Afghanistan, and he even threw in a hat for him. Highly recommend! deal with. Purchased the vehicle for my son who's currently serving in Afghanistan, and he even threw in a hat for him. Highly recommend! More

The whole deal took too long. Every 30 minutes the sales guy would tell us only about an hour longer. Six and a half hours later the deal was done. We were given the vehicle outside in a dim parking lot. guy would tell us only about an hour longer. Six and a half hours later the deal was done. We were given the vehicle outside in a dim parking lot. Raining and dark so we didn't notice how dirty the truck was. Drove home and the next morning we noticed multiple scatches on the door. The dealership didn't want to here about it and said we had no recourse because we accepted the vehicle. This is supposed to be a NEW F150. My local body shop made it look better but not great. We were from appleton and the sales guy doesn't seem to expect repeat business. Customer service terrible, so I hope I never break down. More