Gordie Boucher Ford Lincoln of West Bend

Everyone was very helpful and friendly. Al answered all my questions and was respectful of my financial situation. The business manager was very personable and did not force any option on me that I did not my questions and was respectful of my financial situation. The business manager was very personable and did not force any option on me that I did not want, All calls were answered promptly and efficiently. Follow up calls and emails were appreciated. I know that I can contact Al with any future questions or concerns and he will respond. It was a good experience and I would look to this dealership for any future purchase. More

Wonderful experience all around. Michael went above and beyond to get the truck we wanted. I would not buy from any other sales man. Rebecca in financing was great too work with also. She made the box a fu beyond to get the truck we wanted. I would not buy from any other sales man. Rebecca in financing was great too work with also. She made the box a fun and cheerful place. Thank you everyone at Gordie Boucher of West Bend to make our big purchase easier and enjoyable. No pressure what so ever!! When I am able to purchase another Mustang I will be BACK! More

I had a great experience with Tom & Rodney. Initialy the vehicle I was looking for was not available, but after searching, Tom was able to find one locally. At time of vehicle pick up, Tom introduced me the vehicle I was looking for was not available, but after searching, Tom was able to find one locally. At time of vehicle pick up, Tom introduced me to Rodney. Rodney made the entire process smooth & hassle free. Both Rodney & Tom were very courteous, and treated me with respect. Overall a great experience, I would highly recommend! More

My experience at Gordie Boucher West Bend was a mixed bag. Positives were my salesperson, Shaya Leamon was terrific and went above & beyond to insure my questions were answered. She stayed past closi bag. Positives were my salesperson, Shaya Leamon was terrific and went above & beyond to insure my questions were answered. She stayed past closing to take me through the operations such as the In Touch programming with my new car. The other major positive was the inventory. I drove the 80 miles to this dealership because they had inventory of the Ford Focus ST which was in thin supply in the Fox Valley where I live. Negatives were the hard sell on the exterior/interior treatment and the extended warranty. The extended warranty pitch came during the financing portion of my transaction. My payment options were laid out with various extended warranties included. I consider this borderline unethical as I could have easily signed up for an extended warranty I didn't want. Lastly the internet price was based on taking Ford financing at a rate well above market (over 6%) which essentially increased the price of the car. In the end I got the car I wanted at an OK price but I felt like I have to fight every step of the way. If the locals get the same treatment I'd be surprised to see them return for their next purchase. More

I want to thank the Boucher group of West Bend for providing all the answers to all my questions when I was in the market to purchase the vehicle that best suited my needs. James Flejter was very frie providing all the answers to all my questions when I was in the market to purchase the vehicle that best suited my needs. James Flejter was very friendly and helpful on a personal and professional level with the decision process to find me a vehicle that met my price and vehicle functionality expectations. The whole group from the General manager to the finance associate gave me a reassurance that I purchased a great vehicle at a great price. I would highly consider choosing the Boucher group of West Bend when in the market to purchase another vehicle. More

Everyone I came in contact at Gordie Boucher in West Bend were so friendly and kind and helpful. They were so patient in helping me in selecting a vehicle. I will and have been telling people of the awesome were so friendly and kind and helpful. They were so patient in helping me in selecting a vehicle. I will and have been telling people of the awesome experience I encountered at this dealership. Thank you All! More

My Experience with Boucher Ford in West Bend was exceptional. Rodney Smith was friendly, helpful and courteous. He answered all of my questions and took care of all issues after the sale was compl exceptional. Rodney Smith was friendly, helpful and courteous. He answered all of my questions and took care of all issues after the sale was completed. He patiently taught me how to use the car and made sure I was comfortable with all of the cars operations.. More

We worked with Paul on purchasing a 2013 Ford Fusion. He was very accommodating and willing to provide various options and cars to test drive. He went out of his way to be sure we got what we were looking was very accommodating and willing to provide various options and cars to test drive. He went out of his way to be sure we got what we were looking for and at a great price! Everyone at the dealership was very friendly and helpful. I would recommend Gordie Boucher of West Bend to anyone!! Thank you so much!! I LOVE my new Ford Fusion!! More

Rodney was very enjoyable to work with and I would recommend anyone to him for a new vehicle purchase.. My issue was that I was at the dealership for 3 hours waiting most of the time for the new car m recommend anyone to him for a new vehicle purchase.. My issue was that I was at the dealership for 3 hours waiting most of the time for the new car manager or finance manager to work thru the process. Rodney kept apologizing for delay and was very courteous and proffesional, but other people who were responsible for the delay never really explained nor offered anything to me for my long wait. More

My personal salesman Harry Lakric at Gordie Boucher West Bend was very friendly and helpful in buying my new truck. I would recoomend Harry and Gordie Boucher without hesitation. Bend was very friendly and helpful in buying my new truck. I would recoomend Harry and Gordie Boucher without hesitation. More