Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Fast and easy I was able to schedule the Works package online on a Sunday night for 11:30 the next morning. Eric Wagner and the service techs had me in and out of t I was able to schedule the Works package online on a Sunday night for 11:30 the next morning. Eric Wagner and the service techs had me in and out of there in 45 minutes. Just enough time for a Danish and a hot chocolate. More
Routine Maintenance Quick, efficient service. Always a positive experience. Just routine maintenance, oil change, tire rotation. It would be nice to have a better varie Quick, efficient service. Always a positive experience. Just routine maintenance, oil change, tire rotation. It would be nice to have a better variety of vehicles in showroom to look at while waiting. More
Too Slow With an appointment, it took over 75 minutes for the Work oil change and related services. This Needs to be done faster for me in the future With an appointment, it took over 75 minutes for the Work oil change and related services. This Needs to be done faster for me in the future More
Horrible customer service Dropped my car for an oil change at 9am told it would be ready about 10:30. Did not recieve any phone call. I called at almost 3:30pm to be told they Dropped my car for an oil change at 9am told it would be ready about 10:30. Did not recieve any phone call. I called at almost 3:30pm to be told they couldnt tell me or look into whether or not my car was done or not. More
Consistent Service Eugene and his staff worked very hard to find the exact vehicle I was looking for. While it wasn't easy, and took many attempts at dealer trades, the Eugene and his staff worked very hard to find the exact vehicle I was looking for. While it wasn't easy, and took many attempts at dealer trades, they never gave up and came through as always. More
Replacement of tires I have had all of my services done by Gordie Boucher and have always been very satisfied. I would recommend this dealership. They give an honest opi I have had all of my services done by Gordie Boucher and have always been very satisfied. I would recommend this dealership. They give an honest opinion about any needs. More
Great Service worth the trip I was greeted when I arrived and offered coffee while my salesman Dan Powell was located. The coffee was good and the service I was provided excel I was greeted when I arrived and offered coffee while my salesman Dan Powell was located. The coffee was good and the service I was provided excellent. Dan took the time to go over all the options on my new Ford F-150. He not only explained everything but helped to set up the electronics with my phone More
f150 purchases they went to the moon and back to help get everything and got it smooth. then had some service that went super smooth and fixed super fast they went to the moon and back to help get everything and got it smooth. then had some service that went super smooth and fixed super fast More
car buying John Montag, was very helpful and went out of his way to see that was able to get the truck I had wanted . I do not like to deal with sales people bu John Montag, was very helpful and went out of his way to see that was able to get the truck I had wanted . I do not like to deal with sales people but John went out of his to help me .I will deal with your dealership again because of john,also I will talk it to others. Thank you More
Waited too long Waited 2 1/2 hours ... was told an hour or a bit longer.. only to find out that car can’t be fixed today.... need to order part so now I have.., I was Waited 2 1/2 hours ... was told an hour or a bit longer.. only to find out that car can’t be fixed today.... need to order part so now I have.., I was told a 3 1/2 hour service call appointment to look forward to. Will this be a 5 hour appointment?? More