Gordie Boucher Ford Lincoln of Janesville - Service Center

Jeff and his team, literally saved me on 09/19/23. My car broke down on the way to O’Hara airport. I had a plane to catch for a Budapest. I had to leave my car at a Mobile station for AAA to tow to My car broke down on the way to O’Hara airport. I had a plane to catch for a Budapest. I had to leave my car at a Mobile station for AAA to tow to your shop. Your team discovered the problem was a broken serpentine belt. You fixed it and I had a working car when I got home from Europe. Thank you very much for having a great team! More

Second time we have bought a Mazda from Gordie Boucher. It was a good experience. It was a good experience. More

Service staff was very friendly. Repairs were done in a timely manner. The technician did an excellent job. Repairs were done in a timely manner. The technician did an excellent job. More

I’m a single women broke down with 4 horses and Texas plates. They completely took advantage of me. After they charged me $18,600.00 my truck broke down again four and a half hours later. They never fixe plates. They completely took advantage of me. After they charged me $18,600.00 my truck broke down again four and a half hours later. They never fixed my truck the charge of $15,500.00 was made up as they knew they could take total advantage of me. I’ve talked to the manager and he has zero desire to fix the problem. He knows I’m not local and has never attempted to contact me or pursue the problem to resolve it. Absolutely worst customer service I have ever encountered! Disgusting!!! More

Service is excellent and everyone makes you feel welcome! ?Would recommend highly. Will always come back. ?Would recommend highly. Will always come back. More

I was unable to get work done here but the service staff (especially Brian) was amazing! The video recap of the issues was great to see and understand what was going on. (especially Brian) was amazing! The video recap of the issues was great to see and understand what was going on. More

Salesman Joe Z is THE BEST Thank you Gordie for him at your Janesville Wisconsin location your Janesville Wisconsin location More

Awesome customer service. Dakota is an outstanding employee with excellent attention to details. Will not hesitate to give them my business in the future. I’m a disabled veter Dakota is an outstanding employee with excellent attention to details. Will not hesitate to give them my business in the future. I’m a disabled veteran and everyone went out of their way to assist me. More

Great atmosphere, and friendly staff. They dropped my car off when they were done, which means a lot to me. They dropped my car off when they were done, which means a lot to me. More

Usually good but told a 30 minute task and took 2 hours. Like having the video. Like having the video. More