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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,387 Reviews

2,387 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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February 12, 2025

Dakota is always great to work with, he listens to what you need and is up front and honest with what is going on with your vehicle More

by Bigred2884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words for Dakota, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

February 12, 2025

Pays attention to detail’s and concerns Provides shuttle service’s and complimentary beverages Willing to make sure issues are resolved to customer satisfaction Dealt with insurance company comm More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review, Ron. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

February 12, 2025

Tim is professional and knowledgeable! I feel comfortable coming to them for any of my Mazda needs More

by mirandabeutlich1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us, Miranda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

February 12, 2025

Fast and courteous. Washed the vehicle .they also checked for recalls. Never had a problem More

by CHRIS61WOODARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Chris, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Jake can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

February 11, 2025

Gordie Boucher is our go to dealer. The service department is always awesome to work with and so courteous. More

by TSALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

February 11, 2025

Always fair in evaluating the repairs for my car. I would recommend them to all my friends. More

by john.nordlof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 11, 2025

Great dealership for sales and service. I have bought 6 vehicles and have had them serviced here. More

by HLK8367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

February 11, 2025

Service was great and like that the communication is ahead of time if anything needs to be replaced More

by mahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

February 11, 2025

They are the best dealership around. Always willing to go the extra mile. My 6th time purchasing from Gordie Bouche. More

by Robinwa812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zipperer
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We appreciate you being a loyal customer! Sean Tompkins Service Manager 608-754-5511

February 11, 2025

It was a normal oil change and inspection, was handled professionally and just fine with no problems. More

by Polly2827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Polly, Thanks for sharing about your service experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

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