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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,392 Reviews
Call Service Center (608) 607-3724

2,392 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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February 28, 2025

excellent people, good service department, very friendly staff, clean shop and show room. would recommend to friends More

by HAROLDJ1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team, Harold. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

February 27, 2025

I've always gotten great service from Brian and his technician Mike Thank you very much More

by dmurwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Brian and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

February 27, 2025

The Service Dept folks do a great job scheduling and keeping on schedule.. they generally communicate well aldo More

by Mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 27, 2025

Clean, professional and attentive. Always friendly and I would refer anyone to the dealership. Very pleased with the whole relationship experience More

by MMKA03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zipperer
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Feb 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 27, 2025

Alex was able to get me in for an oil change and tire rotation on fairly short notice prior to a long road trip. Much appreciated. More

by TLEMERY1960
Recommend Dealer
Yes
Employees Worked With
Alex?
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Feb 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

February 27, 2025

Been a customer here for years. First service appointment on my newest vehicle. New advisor to deal with always makes me leary. But went above and beyond customer service. Top notc More

by Leah Haugen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Snow
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Feb 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Leah, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

February 27, 2025

Easy to book the appointment online same day! Friendly staff. Easy drop off and pick up! Will use again! More

by jdevoy6939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Snow
Report | Print
Feb 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

February 27, 2025

Fast, friendly service at a very reasonable price. I drive over 30 minutes for their service, passing several other locations where I can get the same services but I prefer Gordie Boucher. More

by SGLOS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 26, 2025

They were kind and courteous. I heard a noise in front they didn't find anything but looked it over thoroughly. More

by WEHLERCHE9711
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eddy
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Feb 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 26, 2025

Alex was very pleasant. He made sure we were on the same page re: the work I came in for. More

by JUDY.YOSS712
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Judy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

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