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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,293 Reviews

2,293 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 02, 2020

new battery overall always get great service. Tim was very friendly, helpful and professional. He does a great job and is very easy to work with. Thanks much More

by PACKERCHERYL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Lewi
Jan 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for letting us know about your positive service visit with Tim!

January 01, 2020

Routine Maintenance Randy was easy to work with and helped me use my Ford Pass rewards dollars.Always treated well at Boucher and they have flexible hours. More

by LESLIEAG1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in service
Jan 03, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Leslie, We are glad we are able to take care of you at our Service Department at Boucher!

December 31, 2019

Pleasant experience, everyone very helpful Service dept. Very helpful, explained any problems, gave options. Very friendly. Very efficient. Work done in timely manner. Have already received More

by VNOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel Reyes
Jan 02, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We love to hear about happy customers like you!

December 27, 2019

Amazing Excellent customer service, Steve was very helpful and called me to let me know a few things that were wrong, and got it done in a timely manner. More

by Tyler87wi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Borchardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

It makes us happy to know that providing our customers with the best customer service is paying off, Tyler!

December 27, 2019

Tire service As always, the team at Gordie Boucher took great care of me. Thanks to road hazard coverage, a $289 tire I blew out was replaced free. Thanks! More

by LONMHAENEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

We love to hear about happy customers like you! Thanks for the 5-stars!

December 21, 2019

Minor fix and the works Got me in quick and fixed a check engine light issue and did the works. Fast, complete and all while a waited in the waiting room. More

by BACHESMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate the 5-star review!

December 20, 2019

Best service I’ve ever had Everyone is so friendly and willing to help! They answered all my questions and I was in and out way quicker than expected. Definitely going back. More

by Justin West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review, Justin! We look forward to your next visit!

December 19, 2019

Always a good experience. They are always very helpful as soon as you get there, very easy to deal with in the service area .The waiting area is comfortable nice place to wait More

by MARYLIMA51268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad we are always able to provide you with comfortable and efficient visits, Mary!

December 19, 2019

Worth the Price I bought my Lincoln MKZ at Gordie Boucher's ten years ago, and every bit of service work that has been done to it has been done there and is in their More

by James Dennis Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy, Elisha, Ben
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your exceptional review, James!

December 18, 2019

Oil change Awesome service! The service was prompt and the service man respectful. I was in and out in no time during a very busy time of year... and on a Friday More

by CANDCFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your successful service visit with us! We are really glad we could make it a good one!

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