Gordie Boucher Ford Lincoln of Janesville - Service Center

Great service Thanks for always making my visit truly stress free! Also , for going the extra mile to make sure I'm happy.Thanks again for everything you do. Thanks for always making my visit truly stress free! Also , for going the extra mile to make sure I'm happy.Thanks again for everything you do. More

Excellent service Service was quick and everyone was so nice, from the phone call to make my appointment to the return of my car when service was complete. Service was quick and everyone was so nice, from the phone call to make my appointment to the return of my car when service was complete. More

brakes The service department always does a good job of making feel like I am the only customer. They always return my calls in a short amount of time, and The service department always does a good job of making feel like I am the only customer. They always return my calls in a short amount of time, and have always been friendly to me. More

Greeting The Technical writers[Greeters] have been very cordial. I have received a quote[s] prior to making a service appt. and done on a timely manner. Text The Technical writers[Greeters] have been very cordial. I have received a quote[s] prior to making a service appt. and done on a timely manner. Texting Ben, works out pretty well. The Tech Mechanics that have done work on both our Fords, have been most competent. More

Looked into my Service Consern Looked into my Service Concern and the result was more than I expected. Ben Stewart is honest and trustworthy. Thank you for going out side the box. Looked into my Service Concern and the result was more than I expected. Ben Stewart is honest and trustworthy. Thank you for going out side the box. More

Fast, friendly professional service at a good value. From being let into a climate controlled area out of the cold and rain and being greeted right away, I felt welcomed and that I was in good hands. Ev From being let into a climate controlled area out of the cold and rain and being greeted right away, I felt welcomed and that I was in good hands. Everyone was kind and made sure I knew what was happening each step. I decided to wait for my oil change and tire rotation. Th he lobby was very comfortable and was stocked with multiple tables and chairs along with fruit, coffee, water and soda. They were "pretty busy" and apologized if there was a delay. I waited for about 40 minutes and my car was completed and pulled up waiting for me. It was f as fantastic service from start to finish and a great value! More

Dependable Care The service rep at Gordon Boucher was so pleasant and helpful. I waited until snow fell to get tires. He gave recommendation, suggestion, and arran The service rep at Gordon Boucher was so pleasant and helpful. I waited until snow fell to get tires. He gave recommendation, suggestion, and arranged to get my tires put on my car within 24 hours. I have always found the service team to be confident and helpful. They are great to work with. More

It doesn't get any better than at Gordie Boucher service Service department is as good as it gets, they are awesome I take all four vehicles there and service is done when promised. Very friendly and helpfu Service department is as good as it gets, they are awesome I take all four vehicles there and service is done when promised. Very friendly and helpful, always greetings with a hand shake and smile. More

Very helpful Didn’t have to wait long for someone to help me. I Was treated nicely with smiles and quick service!! Joe was very knowledgeable with all my questions Didn’t have to wait long for someone to help me. I Was treated nicely with smiles and quick service!! Joe was very knowledgeable with all my questions!! More

Special People "Everyone's Life is touched by a few Very Special People." On March 1st about 12 noon my husband and I entered the Boucher Showroom. We had just bee "Everyone's Life is touched by a few Very Special People." On March 1st about 12 noon my husband and I entered the Boucher Showroom. We had just been involved in an accident on I39. Our Toyota Rave 4 was badly damaged and we needed help. Your Dealership could not have been more helpful our Special Angels. We were at the front table for about 4 hours, starting a call to the Insurance Company, towing service, car rental motel accommodations. We were both very shaken and up came Sherry Buckley offering her help. She immediately secured telephone numbers (offering a phone of course) a towing service to contact car rental and as time went on she provided a map to the Holiday Inn Express after making a reservation for us. We can't thank her enough. And the Manager even offered us half of his chicken sandwich lunch. We would recommend Boucher Ford to the country. And we didn't even stop to purchase a car. We are residents of Rochester MN but your help cannot be measured. Away from home in a bad situation - we couldn't have been better cared for. We thing Sherry Buckley is our Guiding Light. Again we were greatly blessed. More