Gordie Boucher Ford Lincoln of Janesville - Service Center

Good job doing recall on doors Always great getting in timely, and work done well Elisha does a great job . Thanks you for the good service received on my king ranch pickup Always great getting in timely, and work done well Elisha does a great job . Thanks you for the good service received on my king ranch pickup More

Excellent sales staff and maintenance department. Have bought 3 cars and 1 pickup truck and everything we had to deal with we have been taken care of every time. Have recommended this dealer multiple time bought 3 cars and 1 pickup truck and everything we had to deal with we have been taken care of every time. Have recommended this dealer multiple times. More

Second time ReGen issue First time $1600 second time $900 ish. Hope its fixed, this time. The product is lacking also - paying $60k plus for a truck that only has an idio First time $1600 second time $900 ish. Hope its fixed, this time. The product is lacking also - paying $60k plus for a truck that only has an idiot engine light when in reality it has at least one PCL or onboard computer. ZERO decent communication about fault type, severity or urgency or potential consequences... xxxx poor in this day and age. Then DEALER threatens $200 DIAGNOSTIC to to tell me what the real fault is! Really?? Farm & Fleet will do that for free. Toyota did not do that to me either. Couldn't help but notice their service was not busy. Makes someone with brain cells think. People were good. More

new battery overall always get great service. Tim was very friendly, helpful and professional. He does a great job and is very easy to work with. Thanks much overall always get great service. Tim was very friendly, helpful and professional. He does a great job and is very easy to work with. Thanks much More

Routine Maintenance Randy was easy to work with and helped me use my Ford Pass rewards dollars.Always treated well at Boucher and they have flexible hours. Randy was easy to work with and helped me use my Ford Pass rewards dollars.Always treated well at Boucher and they have flexible hours. More

Pleasant experience, everyone very helpful Service dept. Very helpful, explained any problems, gave options. Very friendly. Very efficient. Work done in timely manner. Have already received Service dept. Very helpful, explained any problems, gave options. Very friendly. Very efficient. Work done in timely manner. Have already received notice that part that they had to order has arrived & I will be setting up appt. More

Amazing Excellent customer service, Steve was very helpful and called me to let me know a few things that were wrong, and got it done in a timely manner. Excellent customer service, Steve was very helpful and called me to let me know a few things that were wrong, and got it done in a timely manner. More

Tire service As always, the team at Gordie Boucher took great care of me. Thanks to road hazard coverage, a $289 tire I blew out was replaced free. Thanks! As always, the team at Gordie Boucher took great care of me. Thanks to road hazard coverage, a $289 tire I blew out was replaced free. Thanks! More

Minor fix and the works Got me in quick and fixed a check engine light issue and did the works. Fast, complete and all while a waited in the waiting room. Got me in quick and fixed a check engine light issue and did the works. Fast, complete and all while a waited in the waiting room. More

Best service I’ve ever had Everyone is so friendly and willing to help! They answered all my questions and I was in and out way quicker than expected. Definitely going back. Everyone is so friendly and willing to help! They answered all my questions and I was in and out way quicker than expected. Definitely going back. More