Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,384 Reviews
Call Service Center (608) 607-3724

2,384 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
February 01, 2023

Everyone is always really nice and helpful. I've been coming here for years and intend on continuing. More

by kanneriddle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 01, 2023

They nicely dropped me off and picked me up for work while my car was being serviced. More

by STERKENANNA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
Report | Print
Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 30, 2023

Friendly and knowledgeable staff in the maintenance department. Will happy return when I need more work done. More

by BARR15TANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
Report | Print
Jan 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2023

Great to work with. Verprofessional and very easy going. Jeff Vance was great in explaining everything More

by BARRYLARSON4
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

Jan 31, 2023 -

BARRYLARSON4 responded

Thank you

January 28, 2023

Difficult warranty situation but the worked it out , very satisfied with the work and service More

by matters57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

everyone we dealt with was very helpful and kind. Worked with us on our choice of vehicle as far as knowledge and price. Will recommend your services to anyone looking for a vehicle. More

by S57HINZE
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

Derek was a great guy to work with he help me get the vehicle I want even when I thought I could I would recommend him to anyone More

by DALTONZ2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Butler
Report | Print
Jan 27, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Derek delivered such a great experience!

January 25, 2023

Scheduled 65$ service and basically got told I needed the 119$ one instead. Very pushy. More

by Alexmcnic99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please call Sean Tompkins, Service Manager, at 608-754-5511. Thank you for your time!

January 25, 2023

My car's battery died and I had to get to work. They jumped my car so I could get to the dealership and within a half hour l had a new battery and I was on my way to work. Awesome! More

by JANMAPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2023

Great customer service and fast. Derek Butler is the easiest guy to deal with we highly recommend him. More

by BRENDADOBBRATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Butler
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

1
...
155
156
157
...
239