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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,887 Reviews

1,887 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 03, 2021

Great communication from the start. Vehicle ready when promised. Easy scheduling, easy drop off, easy pick up. Very polite and professional young lady that received payment and returned keys. More

by briavale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady at front desk was super nice!
Jun 04, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are incredibly grateful that you took the time out to leave us a review. Our dealership values put customer satisfaction as top priority and we are committed to our customer. It's customers like you that make our job wonderful. We look forward to seeing you again in the future.

June 02, 2021

Great dealership. No hassle or pressure to purchase a vehicle. Made purchasing a vehicle feel great and no regrets. Have not like dealerships in the past but they have changed my mind that there are re More

by gkhall4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jones
Jun 04, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Wow, thank you for the kind words! We are so pleased that your experience with us was a positive one. John does a fantastic job making the buying experience smooth and efficient. Please don't hesitate to reach out if you have any questions in the future!

May 27, 2021

Great service and friendly employees they were immediately there to help and answer all my questions and got the job done during a stressful time. More

by JJ5MM8TR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Jun 04, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are incredibly grateful that you took the time out to leave us a review. Our dealership values put customer satisfaction as top priority and we are committed to our customer. It's customers like you that make our job wonderful. We look forward to seeing you again in the future.

May 26, 2021

Ben was fantastic to work with. He is informative and nice as always. Thank you Ben! It says I jeed 25 words in order to submit so I am writing this! More

by TJOHNSON1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Jun 04, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave a review! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Thanks again for choosing Boucher!

May 26, 2021

Had my car in for detailing. They did a fantastic job it hasn't been this clean and shiny since it was new. Great job More

by KTOEBAAS2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

It was our pleasure! Our dedicated staff goes above and beyond to provide the best possible customer service available. Your kind words are a true sign we've been able to accomplish just that. Please don't hesitate to contact us if there's anything else we can help you with. Take care!

May 26, 2021

Always friendly, knowledgeable people. Never feel ignored or unwanted. The staff always listens and is willing to explain things to me. I've been coming to boucher for years and never had a bad experience. More

by TBEHLS1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are incredibly grateful that you took the time out to leave us a review. Our dealership values put customer satisfaction as top priority and we are committed to our customer. It's customers like you that make our job wonderful. We look forward to seeing you again in the future.

May 25, 2021

Very friendly, very knowledgeable, and very professional👍 Very happy with our visit. Will pass this on to our friends. Thank you again for you service. More

by RNELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
May 25, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this 5-star review! We are thrilled to hear our staff was friendly, knowledgeable, and professional. Here at Boucher, we strive to be all of those things with each customer that comes through our doors. We appreciate your business and thank you for passing your positive experience on to your friends, We hope to see you again soon, take care!

May 24, 2021

Wonderful service and friendly helpful staff. Love the pickup and delivery service. Easiest oil changes ever! I highly recommend their services to anyone looking to care for their automobile. More

by CAROLF1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave us a review! We appreciate your business and are pleased to hear your service experience met all your needs. Thank you for choosing Boucher!

May 24, 2021

Ben wasn't who I worked with but every time I come in he's always really nice and friendly. Seems like he genuinely cares. More

by RKAS53187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Seichter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
May 24, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry you were not able to grade us higher. If you could please call me, I am certain that we can fix whatever issue you may have had! Sean Tompkins Service Manager

May 20, 2021

Repaired my vehicle in a good time frame and made the process easy. I was given updates as it was worked on for when it would be completed. More

by KELBELDZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford for your servicing needs!

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