984 Reviews of Goodson Acura of Dallas - Service Center
Immediately greeted by super friendly people at garage. Entire place was neat, clean, tidy. Waiting room was comfortable & provided TV, snacks & reading material (separate area provided for children). Mega Entire place was neat, clean, tidy. Waiting room was comfortable & provided TV, snacks & reading material (separate area provided for children). Megan was super nice & extremely accommodating! I would definitely recommend for service! More
Goodson has the most courtous and acomodationg staff I know in the car-dealership business. Ben has always given me fantastic service, but this time he really impressed me by listening to my needs and was know in the car-dealership business. Ben has always given me fantastic service, but this time he really impressed me by listening to my needs and was very sensitive to have the maintenance service done and the windshield replaced on my wife's TL. I was 30 minutes late to my 8:30 appointment but Ben had everything done on a timely basis so that I could meet my appointment at noon. This type of service now a days you can't buy with money. More
Megan is an AMAZING service consultant! She is the main reason of why I continue to visit and get my car serviced at Goodson Acura. Not only is she a very knowledgeable person, but she is truly a Friendly reason of why I continue to visit and get my car serviced at Goodson Acura. Not only is she a very knowledgeable person, but she is truly a Friendly, Authentic, and Genuine person! I know that every time I have any questions or concerns, she is going to be straight forward and most accommodating to my needs. Keep doing an amazing job Megan! More
Ben is the best. Very knowledgable and goes beyond typical service rep. Recommended after market solution to brighten back up lights on MDX and looked up web site for me. typical service rep. Recommended after market solution to brighten back up lights on MDX and looked up web site for me. More
Megan Paris is always helpful and ready to put you first even on a busy day! I have NEVER had better service. She makes having service done on your car an easy experience when it could be difficult. Thanks even on a busy day! I have NEVER had better service. She makes having service done on your car an easy experience when it could be difficult. Thanks for ALL you do! More
I would recommend this dealership to all those who love Acura. The staff is very attentive and knowledgeable. This is the second experience there and i will be back when i am ready for a new purchase. Acura. The staff is very attentive and knowledgeable. This is the second experience there and i will be back when i am ready for a new purchase. More
One word: Outstanding! Megan was very attentive and prompt. She followed up with me regarding the service that needed to be performed and the amount of time it would take. I appreicate doing business prompt. She followed up with me regarding the service that needed to be performed and the amount of time it would take. I appreicate doing business with people like myself... More
Megan is an awesome advisor! She kept me updated with my car as it got service, let me know that my warranty was about to go out. She had the tech look over everything! I will definitely be back! car as it got service, let me know that my warranty was about to go out. She had the tech look over everything! I will definitely be back! More
EXCELLENT CUSTOMER SERVICE! As a single woman, the thing that intimidates me the very most is dealing with my car. Imagine my surprise when I drove up for my appointment and this young whisp of a woman walk that intimidates me the very most is dealing with my car. Imagine my surprise when I drove up for my appointment and this young whisp of a woman walked out to greet me. Her name is Megan Paris. She immediately started talking about engine mounts, carburators, drive trains, u-joints . . . all sorts of words that normally scare the heck out of me! She was so knowledgable and she listened to me fumble through my list of what I thought was wrong with my car. SHE LISTENED - and I trusted her immediately! She explained things to me - she demonstrated how things should work - and went toe-to-toe with my extended warranty provider (not Acura) to make sure I was getting as much coverage as possible. She kept me informed every step of the way, always stuck to her time commitments, and made sure I was completely satisfied before she let me drive off the lot. I recommend Megan Paris at Goodson to anyone, man or woman, who wants to know that their vehicle is being well cared for and that they, the customer, are truly the first priority. Not only will I go there with any service concerns, but because of Megan's thoroughness and professionalism, when the time comes, I will DEFINITELY go there to purchase a new Acura. Liked: Service, Value More
Courtesy; friendly service; good advice; patience; great work for the money. Will highly ecommend this dealer to friends, family, and coworkers. I am a fan for life. work for the money. Will highly ecommend this dealer to friends, family, and coworkers. I am a fan for life. More