Goodson Acura of Dallas - Service Center

Right from the moment I pulled into the garage to discussions on service type, the dealership\rep was friendly and professional. He gave me a time line within which my vehicle will be ready, advised discussions on service type, the dealership\rep was friendly and professional. He gave me a time line within which my vehicle will be ready, advised me about the price, and introduced me to loaner vehicle personnel. He called several times to let me know the progress of the service\repairs and also called when vehicle was ready to be picked up; very professional and good job. Alex Edobor 214-734-3086 More

This dealer LOVES to do work on the car that is NOT needed. If they think you are unhappy with your service, they will CHANGE YOUR PHONE NUMBER in the system so that when Acura calls to see how your e needed. If they think you are unhappy with your service, they will CHANGE YOUR PHONE NUMBER in the system so that when Acura calls to see how your experience with them was, they can NEVER reach you. I would ride a camel before EVER using this dealer again. Anyone who likes them....is getting screwed and doesn't know it! More

I have always received prompt and friendly service from Goodson Acura's service departrment. I was greeted upon arrival, had the work to be done, explained, and shown to a comfrtable waiitng area. When m Goodson Acura's service departrment. I was greeted upon arrival, had the work to be done, explained, and shown to a comfrtable waiitng area. When my car was finsished, the service personnel helped me to check out. My car was washed and vacuumed and waiting for me. More

I have been going to Goodson Acura for many, many years. I loved my old Acura Integra and we(Goodson & myself) took care of it until the end. Now my present Acura RL is being getting the same great treatmen I loved my old Acura Integra and we(Goodson & myself) took care of it until the end. Now my present Acura RL is being getting the same great treatment. I cound not buy another brand of car!! The MDX is next on the list! More

I have been a customer at Goodson Acura for years. The service has always been excellent and continues to be the same. I am a former Retail mmanager and an experienced customer service representative. The service has always been excellent and continues to be the same. I am a former Retail mmanager and an experienced customer service representative. The service I received at Goodson Acura is first class across the board. Thank you and keep up the good work. More

I called to make an appointment for service and was scheduled for the time I requested. When I arrived I was met with a freindly and professional attitude. My service needs were reviewed and a price wa scheduled for the time I requested. When I arrived I was met with a freindly and professional attitude. My service needs were reviewed and a price was given. I was provided with a comparable loaner and on my way quickly. I was notified that my vehicle would be ready at th epromised time and it was. My vehicle was returned to me washed and clean. The experience was better than I had hoped. No reservation in recommending to others. More

I've been bringing my car here for the past year and they have always been very friendly, very helpful and amazingly cheap. When I went to get my windows tinted GA's quote was $70 less than the outside comp have always been very friendly, very helpful and amazingly cheap. When I went to get my windows tinted GA's quote was $70 less than the outside company I checked with ($150 to AltaMare's $220). Needless to say I was shocked that the dealer would ever be cheaper. After a wreck my transmission spontaneously stopped working and GA took care of the problem under the warranty. When I left my sunglasses case in the loaner car the lady at the loaner car desk was nice enough to find it for me. My car always comes back from service spotless and in great working order. Ask for Richard or Josh. More

We just bought a 2005 MDX and had an excellent experience. Greg was the most knowledgeable automobile sales person that I have ever dealt with. He knew everything about the new RL and the MDX an experience. Greg was the most knowledgeable automobile sales person that I have ever dealt with. He knew everything about the new RL and the MDX and helped us make up our minds through test drives and information. The computer system and voice navigation system are complicated but he made them quick and simple to learn. <br><br>We leased the MDX for 42 months. The end of the year tax credits helped reduce the price below what I had expected. The whole process took about 4 hours which was a record for us. Normally we take several days and several visits to multiple dealers to get the price we want. <br><br>This is the fourth Acura I have purchased from Goodson and the main reason is the excellent service I get from Richard in the service department. He really takes good care of me when I need anything. Now I have a great sales person in Greg as well. Good Job. More