Goodson Acura of Dallas - Service Center

Bought my Acura from another dealer..Goodson took care of me I bought my Acura from another dealer.. battery died, dead, gone.. in 8 months!!! Goodson worked with me and replaced it.. at no charge.. Acura shou I bought my Acura from another dealer.. battery died, dead, gone.. in 8 months!!! Goodson worked with me and replaced it.. at no charge.. Acura should reconsider their battery warranty!!!! Goodson took care of me like I owned the place!! Great people!! Great cars!!! I'll BE BACK!!! More

I had an issue but it was taken care of by Johnathan Valdez I initially came in for some service a couple of months ago but had some problems later that needed to be fixed since it wasn't done right the first t I initially came in for some service a couple of months ago but had some problems later that needed to be fixed since it wasn't done right the first time. The silver lining was Johnathan Valdez---he was my customer service guy a couple years ago and this time he again was able to get me out of my fix. He made sure I got a master technician to fix the work that wasn't done well the first time. Johnathan well above and beyond as much as he possibly could to ensure I was comfortable with the process. He is a model example for customer service everywhere. More

Great customer service!! Johnathan is an incredible Service advisor. He stepped out the minute I arrived, greeted me with a smile, listened and portraited problem solving assu Johnathan is an incredible Service advisor. He stepped out the minute I arrived, greeted me with a smile, listened and portraited problem solving assurance. Johnathan, paid full attention to the car problems, offered great suggestions and explored all options available for minimizing costs while making sure the company still makes enough profit. Going a step further regarding clarifications, different opinions and service suggestions from a professional standpoint, Johnathan was able to arrange a meeting with the actual Mechanic who worked on my car. To sum-up, " Johnathan was a class act". More

Treated Like Royalty! I LOVE THIS DEALERSHIP!! From the purchase of my RDX with Leonard Johnson to my first experience with the Service Department, I have been so very imp I LOVE THIS DEALERSHIP!! From the purchase of my RDX with Leonard Johnson to my first experience with the Service Department, I have been so very impressed. Leonard is just such a great guy and he never once used the 'full court press' method of car sales you see so often at other dealerships. He answered all of our millions of questions with patience and smiles. Just had my free oil change (for your 1st time only, don't want everyone thinking that that is something that comes free for the life of your car!) and 28 point inspection and enjoyed all the amenities in the customer lounge as well as very courteous customer care. This place is awesome! More

Excellent Service. Very Happy with their Staff. God Bless yo They replaced and fixed all parts of my Acura MDX 2012 without charging me anything as everything was covered by my Warranty which was expiring on the They replaced and fixed all parts of my Acura MDX 2012 without charging me anything as everything was covered by my Warranty which was expiring on the same day. Excellent Service. Very Happy with their Staff. God Bless you all. More

Great dealership, great service advisor. I have delt with Goodson for over 7 years and have purchased 3 vehicles from them. Service has been outstanding in every way. Would recommend them to I have delt with Goodson for over 7 years and have purchased 3 vehicles from them. Service has been outstanding in every way. Would recommend them to all of my friends. More

Great Services I bought new 2016 MDX at Goodson Acura and it's please to work with sale/ finance team. When it's time for oil change or schedule service, Johnathon I bought new 2016 MDX at Goodson Acura and it's please to work with sale/ finance team. When it's time for oil change or schedule service, Johnathon is the best; he is very pleasure to work with. He is on top of the schedule, progress and update throughout the service process. More

I felt like part of the family As I pulled in to the service drive I was met with a smile. I was walked to my service advisory, handed a water bottle, and quickly given a time frame As I pulled in to the service drive I was met with a smile. I was walked to my service advisory, handed a water bottle, and quickly given a time frame to expect for the work needed on my car. I was given a lender car. When I returned I was helped with the items that needed to be transferred back to my car. While I checked out at the desk, they were organized. Calls were made and everything happened so smooth. I always felt everyone saw me as the most important person in front of them (everyone else was treated the same way, but my experience was special to me). More

Johnathan Valdez The service was fast everything was done when it was supposed to be. Jonathan called me as soon as my car was ready and everything was done right the The service was fast everything was done when it was supposed to be. Jonathan called me as soon as my car was ready and everything was done right the first time. So if you go to service make sure you ask for Jonathan! More

Great Service Khang Nguyen took care of me exceptionally well in the service department. All of my expectations were met and exceeded. I know that I can depend on h Khang Nguyen took care of me exceptionally well in the service department. All of my expectations were met and exceeded. I know that I can depend on him to get me in and out as quickly as possible and he took the extra step to have my vehicle washed even without my request. That kind of service is always appreciated and people like Khang make car ownership easy. Thanks again Khang and I will recommend anyone to him just for his professionalism and ease to work with. More