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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
978 Reviews

978 Reviews of Goodson Acura of Dallas - Service Center

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September 03, 2016

Great Service! Great service, great staff and they got my car in and out quickly. Loved the customer lounge--lots of food and beverage with several TVs. The staff wa More

by TomM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Cottingame, Christian Tunnell
Sep 03, 2016 -

Goodson Acura of Dallas responded

Tom, we sure appreciate you reviewing us on both DealerRater and our Google+ page today. We're incredibly happy to hear that the experience was stellar. We look forward to serving you the next time you stop in. See you soon and have a lovely weekend.

September 01, 2016

Age doesn't matter My RL is 16 years old and was need some service. I set up an appointment online and went in at the appointed time. My service rep Bobby got me checked More

by Denoris Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Sep 01, 2016 -

Goodson Acura of Dallas responded

Denoris, thank you so much for servicing your RL with us. We appreciate the kind note regarding your experience with Bobby. We appreciate you choosing Goodson Acura of Dallas and we look forward to serving you again soon! Have a lovely week!

August 31, 2016

AWESOMENESS! Upon my arrival to Goodson Acura, I was not in a good mood at all. Basically I was driving through a construction zone and so happened to blow out 2 o More

by Damarcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Aug 31, 2016 -

Goodson Acura of Dallas responded

Damarcus, we truly appreciate the insight on your experience with Dane. We know automotive service can be frustrating at times and we are so thankful to hear that Dane was able to assist you and tackle all your issues. Let us know when we can serve you next. We appreciate you! Have a lovely week.

August 31, 2016

Excellent Service Experience!! I had an amazing experience with Goodson Acura last week. I took my TL in for the airbag recall. The service advisor who took my appointment was Jon More

by C Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Furcht
Aug 31, 2016 -

Goodson Acura of Dallas responded

We are so happy to hear that your recall on your TL went smoothly. We will make sure that Richard and Jonathan sees your kind mention. Please let us know next time we can serve you. Have a lovely day and don't be a stranger!

August 09, 2016

Thieves steal your stuff! If I could give negative stars, I would. I have been dealing with this 'luxury' dealership for the recall repair of my 2012 RDX. AVOID THIS DEALERSHIP More

by Jamian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chip Cottingame, Scott Groseclose
Aug 31, 2016 -

Goodson Acura of Dallas responded

Jamian, we understand this issue has since been resolved though insurance. We hope after correcting the issues that we will have another opportunity to serve you someday. Thanks again and have a lovely week.

August 09, 2016

Great job servicing my MDX Great working on doing everything so quickly. . In and out in less than 40 minutes. Did not have an appointment. Oil, rotate, service, wash and ready More

by Jfmjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamza Alzenih
Aug 09, 2016 -

Goodson Acura of Dallas responded

Thanks for letting us know how your recent service went. We appreciate you choosing Goodson Acura of Dallas and look forward to serving you again next time! Have a great week!

August 06, 2016

Best service yet I was really impressed with the service I received. Christian really knows how to connect with his customers. I was in and out in no time, and receive More

by Te
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Aug 08, 2016 -

Goodson Acura of Dallas responded

Thanks for servicing with us! We know you have a choice in Acura dealers and we sure do appreciate you choosing Goodson Acura of Dallas. We will make sure that Christian and our management teams sees your kind note. Don't be a stranger! We'll see you next time. Have a wonderful week.

July 20, 2016

Great experience every time I am there whether getting my car service or purchasing. I will highly recommend this dealership for any car buying experience. More

by Koko44
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade West, Gary Scott, Scott Groseclose, Leonard Johnson
Jul 21, 2016 -

Goodson Acura of Dallas responded

Thank you for stopping by to let us know how we did! We will make sure that the whole team mentioned sees your kind note! We're standing by to assist you next time. Thanks again and have a great week!

July 15, 2016

First service experience My first time taking my vehicle to the service deptartment was so convenient. I was able to get in at the date and time I wanted, and greeted with ope More

by cwharper07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamza Alsenih
Jul 15, 2016 -

Goodson Acura of Dallas responded

We sure do appreciate you servicing your Acura here at Goodson Acura of Dallas! We're thankful to hear our team got you in and out efficiently and look forward to serving you again next time. Have a lovely weekend.

July 14, 2016

Dealership review This is probably the finest service on my Acura that I have ever experience. My 2012 Acura was purchased new in Colorado while living there and from More

by wayne ware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Jul 14, 2016 -

Goodson Acura of Dallas responded

Wayne, thank you so much for stopping in for service! We're so glad to hear your experience was the best you've ever had! We welcome you back soon and look forward to seeing you! Let us know if there is ever anything else we can do to assist. Have a great week and don't be a stranger!

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