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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
978 Reviews

978 Reviews of Goodson Acura of Dallas - Service Center

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September 20, 2016

Satisfied Customer I'm very happy with Goodson Acura service. Khang Nguyen did a great job explaining things, and didn't try to sell me work the car didn't yet need. More

by HappyDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Goodson Acura of Dallas responded

Thanks for the kind endorsement of Khang! We appreciate your business and look forward to the next opportunity to serve you. Let us know when we can assist. Thanks again!

September 20, 2016

Excellent Service Richard always takes good care of me and I receive excellent service. They pay attention to detail and make me feel that my car is kept in excellent c More

by Debora Cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Sep 21, 2016 -

Goodson Acura of Dallas responded

Debora, thank you for the positive feedback regarding your recent service. We appreciate you and look forward to serving you again next time. Have a great week!

September 20, 2016

oil change We are pleased with the service. Jonathan Valdez had a Great level of service; which also made the experience of servie a Goodson level of GREAT SE More

by cleveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Goodson Acura of Dallas responded

Thank you! We appreciate the opportunity to work with you and will ensure that Jonathan sees your kind note. Thanks again and have a great week!

September 18, 2016

Scheduled service Great customer care; always fast and courteous. Christian was a pleasure to work with. I always leave with the service I came for, and a super-clean More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Sep 20, 2016 -

Goodson Acura of Dallas responded

Lisa, thanks for stopping by. We are so glad the hear that Christian was able to assist you and get you serviced and get your car cleaned up! Let us know when we can assist you next. Have a wonderful week.

September 17, 2016

Best service in town The entire staff at Acura of Dallas are really super nice. The service Dept is simply the best for me. Need to give more customer loyalty discounts. H More

by Booboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Sep 18, 2016 -

Goodson Acura of Dallas responded

Thank you for the kind mention! We'll make sure Christian Tunnell and our management see your kind note. We appreciate you servicing with us! Don't be a stranger! See you next time.

September 17, 2016

Good service. Polite employees, fair prices Very good sales reps. Quality service, fair price. easy to make appointments. not so fast on recall for airbags repairs, but still I like them because More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Sep 18, 2016 -

Goodson Acura of Dallas responded

Jay, thanks for the kind note. We appreciate it. We hear your frustration on the recall service and we are working as diligently as possible to get all the recall issues handled as parts become available. We appreciate your patience in the matter. Have a great weekend and we'll see you next time!

September 13, 2016

Service Dept They are prompt, professional and courteous. Highly recommend Goodson. And they are conveniently located in Dallas proper. Both the sales departmen More

by Happy Dallas Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Gomez
Sep 14, 2016 -

Goodson Acura of Dallas responded

So glad to hear your service was prompt, courteous, and professional. We appreciate the opportunity to serve you and yearn for the next chance. Have a lovely week and don't be a stranger!

September 13, 2016

Came in for some last minute recalls I came in last minute unannounced and they took care of me quick fast and in a hurry. They even did extra work that was scheduled later More

by Blackacura12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Sep 14, 2016 -

Goodson Acura of Dallas responded

So great to hear your experience went so smoothly! We look forward to serving you again next time. Let us know if we can provide some assistance. Have a great day!

September 10, 2016

Great Went in for 5k check up. They provided detailed account of service being done. Explained everything that needed to be done. Excellent service friendl More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Sep 12, 2016 -

Goodson Acura of Dallas responded

Janet, thanks for stopping in for your first service appointment! We're glad to hear all went smoothly. We look forward to taking care of you again next time. Let us know when we can serve you again. Have a lovely week.

September 09, 2016

Good service Goodson Acura has the best customer service! I enjoy taking my car in for service. The atmosphere is nice and peaceful. I would highly recommend it! More

by Car care
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade West, Robby Robertson
Sep 09, 2016 -

Goodson Acura of Dallas responded

Thank you for the kind endorsement! We greatly appreciate the opportunity to serve you and look forward to the next. We'll make sure that Wade and Robby sees your kind note. Thanks again and have a great week!

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