Goodson Acura of Dallas - Service Center

Service Department I recently had an issue with my 2016 MDX and took it to an Acura dealership in Houston (that is where I live) and received awful service and they coul I recently had an issue with my 2016 MDX and took it to an Acura dealership in Houston (that is where I live) and received awful service and they could not figure out what was wrong. Knowing I could trust Goodson service, I drove to Dallas and the service department figured out the issue within 2 hours. I dropped my car off in he morning and had it back by lunch! The service and the people at Goodson are great, and I would recommend Goodson Acura to anyone looking for a new car or any service done. More

recall Whether we were seeking information over the phone or in person, we received helpful, respectful service from the time we first learned of the airbag Whether we were seeking information over the phone or in person, we received helpful, respectful service from the time we first learned of the airbag recall until our car was ready. More

Oil change adn safety inspection. I have been dealing with Richard Furcht for more than 10 years. He has always treated me as if I am his only customer. He is thoughtful and anticipa I have been dealing with Richard Furcht for more than 10 years. He has always treated me as if I am his only customer. He is thoughtful and anticipates my needs as they relate to the service of my car. When I call in he always makes himself available to answer my questions. He is an excellent representative for Goodson Acura. More

I just love this dealership! From the time I purchased my vehicle on 8/10/14, it's been excellent service on top of excellent service! This dealership treats you more like family From the time I purchased my vehicle on 8/10/14, it's been excellent service on top of excellent service! This dealership treats you more like family than just a customer. Which is very at other dealerships. I got my vehicle services on 4/29/16 and I was exactly there an hour. Christian took very good care of me. This is my second time working with him and he's cool each time. I'll continue to have my vehicle services here and possibly return for a another vehicle. Keep up the good work! More

Oil Change Experience I went in to get an oil change yesterday and Johnathon Valdez did a great job getting me all taken care of. I'll definitely be coming back. I went in to get an oil change yesterday and Johnathon Valdez did a great job getting me all taken care of. I'll definitely be coming back. More

Best Service Department Ever When I moved to Dallas, my independent Acura mechanic recommended Goodson for competitive service pricing and competitive tire pricing. He wasn't wron When I moved to Dallas, my independent Acura mechanic recommended Goodson for competitive service pricing and competitive tire pricing. He wasn't wrong. My service manager for the past three years has been Richard Furcht and he treats me like a queen even though I drive an 8 year old TSX. Never performs an unexpected service without calling me first to review and price, and talk me down off the ledge. Tells me must dos and what can safely wait a year.Helpful in combining service coupons to save me money. Always walks me through the billing statement, explaining what was done and why, how much it cost, how much I saved. Returns my car to me looking new inside and out. White glove service all the way. More

Great experience Just took my wife's RDX in for first service. Excellent response with Brent and Christian. Would highly recommend this dealership and these two guys!! Just took my wife's RDX in for first service. Excellent response with Brent and Christian. Would highly recommend this dealership and these two guys!!! Thanks More

Always Great Service Over the years I have owned multiple Acura cars from this dealership. The service calls have always been a great experience. I continue to trust the Over the years I have owned multiple Acura cars from this dealership. The service calls have always been a great experience. I continue to trust their advice and recommendations. More

motivating,inspiring,uplifting The service department great as always, professional and informative, treat you like a customer and not just a number. Waiting area classy, comfortabl The service department great as always, professional and informative, treat you like a customer and not just a number. Waiting area classy, comfortable , and tech friendly. More

Goodson really takes care of my MDX, way past warranty! Goodson has been exceptional in their service for my MDX! They still pay top level service attention to my needs and my exceptional 155,000 mile 2003 Goodson has been exceptional in their service for my MDX! They still pay top level service attention to my needs and my exceptional 155,000 mile 2003 SUV in for a small recall service. You would think I bought it last week and they were working "on camera" for a nationwide advertisement. Great job, Richard Foersche and team! More