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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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September 28, 2016

In and out fast for a service Friendly and knowledgeable staff Fast turn around Waiting room you can actually get work done Price and description of the work was adequate T More

by Iraniran10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Goodson Acura of Dallas responded

Thanks for stopping by. We appreciate the feedback and glad to hear your experience went smoothly. Let us know when we can serve you again! Have a great week.

September 24, 2016

First Class Customer Service My service advisor Richard Furcht met me when I arrived, We went over a couple of issues that I had and he gave me all the information I needed. My More

by eddie44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Sep 25, 2016 -

Goodson Acura of Dallas responded

Thank you for servicing with us. We're glad to hear your service was done in the 45 minute estimate and all went smoothly. Let us know know when it comes time for the next service. Thanks again and have a great weekend!

September 21, 2016

Great Service My service representative is Robby; I feel as if I can trust Robby and he is not just trying to make money. I love the customer service it's alway More

by valisha13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Sep 22, 2016 -

Goodson Acura of Dallas responded

Thank for for sharing a note regarding your recent experience with Robby! We appreciate you and look forward to serving you again soon. We'll pass your message along to Robby! Thanks again!

September 21, 2016

Great service Dealerships are only as good as the people that they hire, and Dane Utter (Service Advisor) is a great employee. He's one of the primary reasons we k More

by LyTho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Sep 22, 2016 -

Goodson Acura of Dallas responded

We are so pleased to hear that Dane is a primary reason for shopping with us. Dane is great and we appreciate the kind note. We'll make sure he sees it. Keep us posted when it comes time to service your RL again. Have a wonderful day!

September 20, 2016

Service It's always a pleasure to deal with Erica and her great attitude. Always exceeds expectations. Always with a smile in addition the staff is always fr More

by Rl2216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Sep 20, 2016 -

Goodson Acura of Dallas responded

Thank you for the kind note regarding your recent experience working with Erica! We appreciate the kind mention and will ensure that she sees your kind note. Have a lovely week and let us know when we can assist next.

September 20, 2016

Satisfied Customer I'm very happy with Goodson Acura service. Khang Nguyen did a great job explaining things, and didn't try to sell me work the car didn't yet need. More

by HappyDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Goodson Acura of Dallas responded

Thanks for the kind endorsement of Khang! We appreciate your business and look forward to the next opportunity to serve you. Let us know when we can assist. Thanks again!

September 20, 2016

Excellent Service Richard always takes good care of me and I receive excellent service. They pay attention to detail and make me feel that my car is kept in excellent c More

by Debora Cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Sep 21, 2016 -

Goodson Acura of Dallas responded

Debora, thank you for the positive feedback regarding your recent service. We appreciate you and look forward to serving you again next time. Have a great week!

September 20, 2016

oil change We are pleased with the service. Jonathan Valdez had a Great level of service; which also made the experience of servie a Goodson level of GREAT SE More

by cleveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Goodson Acura of Dallas responded

Thank you! We appreciate the opportunity to work with you and will ensure that Jonathan sees your kind note. Thanks again and have a great week!

September 18, 2016

Scheduled service Great customer care; always fast and courteous. Christian was a pleasure to work with. I always leave with the service I came for, and a super-clean More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Sep 20, 2016 -

Goodson Acura of Dallas responded

Lisa, thanks for stopping by. We are so glad the hear that Christian was able to assist you and get you serviced and get your car cleaned up! Let us know when we can assist you next. Have a wonderful week.

September 17, 2016

Best service in town The entire staff at Acura of Dallas are really super nice. The service Dept is simply the best for me. Need to give more customer loyalty discounts. H More

by Booboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Sep 18, 2016 -

Goodson Acura of Dallas responded

Thank you for the kind mention! We'll make sure Christian Tunnell and our management see your kind note. We appreciate you servicing with us! Don't be a stranger! See you next time.

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