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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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November 14, 2016

Service Center I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and More

by Jennilex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Goodson Acura of Dallas responded

Thanks for bringing your MDX in for service! We are so pleased to hear that Jonathan was able to assist you and get you squared away. Let us know when we can serve you again next. Thank you!

November 04, 2016

Warranty Performed factory airbag recall, no problems. Necessary parts were available, took about an hour with appointment. Performed inspection of vehicle and More

by Rio Grande Valley
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Nov 07, 2016 -

Goodson Acura of Dallas responded

Thanks for stopping in for service. We appreciate the opportunity to serve you. We'll be sure to pass the message along to Richard. Thanks again and have a great week. See you next time!

October 27, 2016

Excellent service Easy scheduling and quick in and out service. Every thing top notch! Work was completed quickly and to my satisfaction. Very easy to get car in on sh More

by Car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Goodson Acura of Dallas responded

Thank you for servicing with us at Goodson Acura of Dallas! We greatly appreciate the opportunity to serve you and look forward to the next. Have a wonderful rest of your week. Thanks again.

October 16, 2016

Service after noise in TDX Great service; extremely helpful; all issues resolved timely; loaner car provided; all personnel were attentive and helpful; recalls were done at same More

by RDXkv2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Oct 17, 2016 -

Goodson Acura of Dallas responded

Thank you for the kind note. We're so pleased to hear you had an opportunity to work with Dane and that all went smoothly. Let us know when we can serve you again. Have a lovely week!

October 12, 2016

Airbag replacement Excellent service staff every visit. Christian is very professional. Service is speedy and efficient. I will continue to maintain my Acura TL at Good More

by Rozzyroz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Oct 13, 2016 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're so thankful to hear that Christian was able to assist you and get you in and out efficiently. Let us know when we can assist you with your TL again. Have a lovely day.

October 07, 2016

Always a great experience at Goodson We have used Goodson Acura for the past 10 years and have always had a great experience. From sales to service they treat their customers with the utm More

by Acura MDX Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sanchez
Oct 12, 2016 -

Goodson Acura of Dallas responded

Thank you so much for 10 years of business with our dealership. We can't express enough how thankful we are to have the privilege to serve you over this term. We look forward to the next 10 years! Thanks again and let us know when we can serve you!

October 06, 2016

A1 Service Always. 5 Stars is not enough to rate Goodson Acura. I've always received the best service here out of all the businesses I've dealt with in the metroplex and More

by MJANUARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

Goodson Acura of Dallas responded

Thank you so much! We sure appreciate the feedback hearing you had a 5-star + experience. We'll be sure to pass your message along to Jonathan. Let us know when it comes time to serve you again. Have a wonderful weekend!

October 04, 2016

Everything is always top notch. Great experience at Goodson Acura. Thanks for the timely service and good work. I will definitely use your services again. It is always a easy to get More

by Dealer Rater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Oct 05, 2016 -

Goodson Acura of Dallas responded

Thank you for servicing with us and taking the time to provide some feedback. Glad to hear that Robby was able to assist you. We sure appreciate you choosing Goodson Acura of Dallas and look forward to the next opportunity to serve you!

September 29, 2016

Great professional service The staff at Goodson ACURA are always polite, helpful and courteous. I have not encountered any staff's behavior that has been distasteful. I definite More

by Kelley05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Sep 30, 2016 -

Goodson Acura of Dallas responded

Kelley, thanks for the kind note. We'll be sure to pass it along to Dane. We sure appreciate the opportunity to serve you and look forward to the next! Thanks again and see you next time.

September 29, 2016

Service Good service experience. Service done on time to my expectations. It was easy to get appointment. Loaner car was in good shape. Overall excellent serv More

by Syed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Sep 30, 2016 -

Goodson Acura of Dallas responded

Thank you for the note! We're so glad to hear that Richard was able to assist you and all went smoothly. Thanks again for choosing Goodson Acura of Dallas and we'll see you next time!

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