953 Reviews of Goodson Acura of Dallas - Service Center
Awesome Dealership Awesome customer service and great interaction with the entire staff! I'm very happy with taking my Acura to Goodson Acura of Dallas! GO ACURA! Awesome customer service and great interaction with the entire staff! I'm very happy with taking my Acura to Goodson Acura of Dallas! GO ACURA! More
Servicing and Body work Easy to schedule and fast friendly service. Was kept informed of how work was progressing. Generally very easy to do business with. I switched from a Easy to schedule and fast friendly service. Was kept informed of how work was progressing. Generally very easy to do business with. I switched from a Lexus 350 to an MDX and service was every bit as good as Lexus was which I always considered the industry standard. More
Great vehicle service My only complaint is that the Wi-Fi was not working. The information about the Wi-Fi in the customer lounge was incorrect. Other than that I was happy My only complaint is that the Wi-Fi was not working. The information about the Wi-Fi in the customer lounge was incorrect. Other than that I was happy to work from the lounge and enjoy the complimentary snacks/beverages More
Oil Change I brought my car in for an oil change. Christian Tunnell reviewed a line item status of my vehicle with me and made recommendations for correcting th I brought my car in for an oil change. Christian Tunnell reviewed a line item status of my vehicle with me and made recommendations for correcting the items in need of repair. The service was completed in a timely manner and all employees were professional and polite. In the past Richard Furcht acted as my service advisor. As he is leaving for retirement shortly he introduced me to Robby Robertson who will assume that role. I am looking forward to a long relationship with Mr. Robertson I have been dealing Goodson for service and sales for almost twenty years and have never been disappointed with the results. Each employee I have dealt with has been excellent. More
Oil Change Friendly service as always, approximately 40 min oil change with complimentary car wash and review of items needing attention with print out and prici Friendly service as always, approximately 40 min oil change with complimentary car wash and review of items needing attention with print out and pricing provided More
Prompt Service I have been going to Goodson for the past year and have always been surprised at how quick they take care of my needs from the time I pull into the se I have been going to Goodson for the past year and have always been surprised at how quick they take care of my needs from the time I pull into the service pay to paying and heading out the door. Service is excellent quality. More
Excellent service Out of all the Acura Dealerships I have been to in Texas and the East coast, Goodson Acura is the BEST!! Thanks Eric for the service! Out of all the Acura Dealerships I have been to in Texas and the East coast, Goodson Acura is the BEST!! Thanks Eric for the service! More
Tire replacement Erica Lamkin was my service advisor and was able to resolve my situation in a speedy and courteous manner. Ms Lamkin was very knowledgeable about my c Erica Lamkin was my service advisor and was able to resolve my situation in a speedy and courteous manner. Ms Lamkin was very knowledgeable about my car and went beyond my initial concern to ensure there were no other problems that I was not aware of. I chose my first Acura many years ago for its safety features as my job involved a lot of traveling. I continue to stay with Acura for its excellent service that keeps me safe on the road. More
Very helpful , welcoming n smiling faces. They make u feel important , take care of u n ur car in decent timing. I really appreciate Robby for taking care of me wh , welcoming n smiling faces. They make u feel important , take care of u n ur car in decent timing. I really appreciate Robby for taking care of me whenever I stop by. Thank you for everything that you guys do!! More
Best Service! I purchased my ILX from another deal, but started bringing it to Goodson Acura last year. Since then I have been impressed with the level of professio I purchased my ILX from another deal, but started bringing it to Goodson Acura last year. Since then I have been impressed with the level of professionalism and service every time I'm there! My Service Advisor, Erica, is amazing! She always goes above and beyond to help me out with as little or as much service as my car needs (and lately due to my own fault the car has needed a bit of work :) All the staff here is great and I would recommend them to anyone needing a 5 star experience for service on their car! More