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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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March 17, 2017

Best service Service is excellent, Erica was very friendly and helpful.the service was perfect .The price was fair.The time was perfect.I recommend this dealer for More

by Fiby Soliman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 20, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us! We're pleased to hear that Erica was able to assist you and get you taken care of. We look forward to serving you again next time! Thanks again!

March 14, 2017

The best ever!! I went for multiple items and my customer service representative was Erica Lamkin. I have never had such good service, she explained in detail what I More

by Popescut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 14, 2017 -

Goodson Acura of Dallas responded

We're so pleased to hear that Erica has been able to assist you! We love hearing praise about our staff and will be sure to pass the message to both Erica and our management. Thanks again for the note and we'll see you next time!

March 13, 2017

Pre-Trip Check Great service and pre-trip check. The check found a nail in one of my tires which in all likelihood would have resulted in a flat tire somewhere on my More

by Dhinderliter2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We are so pleased that we were able to catch the nail before it became a bigger issues. Thanks for the feedback and let us know when we can assist you next. Thanks again!

March 13, 2017

Good Service Experience Came in for service for a bad battery and other things. Jonathan was through in diagnosing the issue and getting it fixed in no time. More

by GoodsonAcura14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Goodson Acura of Dallas responded

Thank you for providing us the opportunity to assist you in fixing your battery amongst other issues. We appreciate you bringing the vehicle to us and look forward to serving you again next time! Thanks again!

March 11, 2017

Tremendous, Superb Service!!!! :) Erica Lamkin is phenomenal, there are no words to describe how outstanding of a job she did! From the first moment, she made sure that my car was take More

by StacyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 12, 2017 -

Goodson Acura of Dallas responded

Stacy, thank you for the extensive note regarding our experience with Erica! We will be sure to pass your feedback along to Erica and our management. Please don't be a stranger and let us know next time we can assist you. Thanks again!

March 10, 2017

Great customer service These guys really knew their stuff and weren't trying to oversell anything . Plus they were super accomodating and contacted me immediately when my ca More

by chris.krajcir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2017 -

Goodson Acura of Dallas responded

Chris, thanks for servicing with us! We appreciate your note and look forward to serving you again when the time comes. Have a great weekend! Thanks again.

March 09, 2017

Awesome service !!! Goodson Acura provided Great service, I really appreciate the service they have provided through the years. Johnathan has always been pleasure to work More

by GoodsonAcura22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Goodson Acura of Dallas responded

Thank you for the kind note! We appreciate your endorsement of our service and Jonathan in particular. Thanks for taking the time to stop by and let us know about your experiences. We'll be sure to pass the message along to Jonathan and our management. Thanks again!

March 06, 2017

Can't go wrong. I've purchased a couple vehicles from this dealership over the past 4 years, and had all service work done here as well. They are a great group to wo More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Goodson Acura of Dallas responded

Martin, thank you for your continued business over the years. We sure appreciate the opportunity to serve you and look forward to doing so for many more years into the future. Thanks again and we'll see you next time!

March 06, 2017

Vechicle Service First time to this dealership & I was amazed on how fast the service was. I love the Lounge area with delicious cookies to taste & great coffee machin More

by Oliver777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 06, 2017 -

Goodson Acura of Dallas responded

Oliver, thank you for stopping in for service! We sure appreciate your kind note and glad to hear you enjoyed the lounge and amenities! We'll be sure to pass your message along to Erica and our management. Thanks again and we look forward to serving you again next time!

March 04, 2017

Great The only complaint i have is whomever wash and vacuum the car. The work is not as good as they use to be back then. It's very sloppy.. More

by Harper.tawanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 04, 2017 -

Goodson Acura of Dallas responded

Harper, thank you the kind note and your feedback. We have passed your message along to management to ensure we take a look at the car wash process and see where we are falling short. We appreciate you taking the time to let us know and look forward to serving you again soon!

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