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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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January 27, 2017

Awesome Dealership Awesome customer service and great interaction with the entire staff! I'm very happy with taking my Acura to Goodson Acura of Dallas! GO ACURA! More

by ElJefeTSX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric P
Jan 29, 2017 -

Goodson Acura of Dallas responded

Thank you for shopping with us! We appreciate the kind mention and look forward to serving you again soon. Let us know when we can assist you next. Thanks again!

January 25, 2017

Servicing and Body work Easy to schedule and fast friendly service. Was kept informed of how work was progressing. Generally very easy to do business with. I switched from a More

by KenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us. We're pleased to hear you're enjoying your MDX after letting go of your Lexus. Let us know when we can provide assistance next. Thanks again!

January 25, 2017

Great vehicle service My only complaint is that the Wi-Fi was not working. The information about the Wi-Fi in the customer lounge was incorrect. Other than that I was happy More

by Bijoy Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us. We're sorry to hear the wifi was not working. We will look into that issue immediately. We appreciate the feedback and look forward to serving you again next time!

January 24, 2017

Oil Change I brought my car in for an oil change. Christian Tunnell reviewed a line item status of my vehicle with me and made recommendations for correcting th More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell, Robby Robertson, Richard Furcht
Jan 25, 2017 -

Goodson Acura of Dallas responded

Patrick, we appreciate your business and definitely will pass your message along to Richard, Robby, and Christian. We're so pleased that your experiences with our dealership and staff have been 5-star and look forward to continuing that same great service for years to come. Please let us know when we can assist you next. Thanks again!

January 23, 2017

Oil Change Friendly service as always, approximately 40 min oil change with complimentary car wash and review of items needing attention with print out and prici More

by Pptomey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Jan 25, 2017 -

Goodson Acura of Dallas responded

Thanks for stopping in for an oil change! We appreciate the opportunity serve you and greatly look forward to the next. Have a wonderful week and let us know when we can serve you next. Thanks again.

January 17, 2017

Prompt Service I have been going to Goodson for the past year and have always been surprised at how quick they take care of my needs from the time I pull into the se More

by Raymond Eugene Starkweather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us over the last year! We appreciate the opportunity to work with you and look forward to serving you again next time! Thanks again.

January 16, 2017

Excellent service Out of all the Acura Dealerships I have been to in Texas and the East coast, Goodson Acura is the BEST!! Thanks Eric for the service! More

by kvubesie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 19, 2017 -

Goodson Acura of Dallas responded

Wow! We love the feedback and appreciate you! We'll make sure that Eric and our management see your kind note. Thanks again and see you next time!

January 13, 2017

Tire replacement Erica Lamkin was my service advisor and was able to resolve my situation in a speedy and courteous manner. Ms Lamkin was very knowledgeable about my c More

by MyraR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Blake, Erica Lamkin, Richard Furcht
Jan 14, 2017 -

Goodson Acura of Dallas responded

We're so pleased the team was able to assist you and get you back on the road safely! Thank you again for the kind mentions and let us know when we can serve you again next!

January 10, 2017

Very helpful , welcoming n smiling faces. They make u feel important , take care of u n ur car in decent timing. I really appreciate Robby for taking care of me wh More

by Sumran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Jan 10, 2017 -

Goodson Acura of Dallas responded

Sumran, thank you for servicing with us! We'll be sure to pass your message along to Robby and our management. Thank you again for the kind mention and let us know when it comes time for the next service! Thanks again!

January 10, 2017

Best Service! I purchased my ILX from another deal, but started bringing it to Goodson Acura last year. Since then I have been impressed with the level of professio More

by nwjacobus82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Jan 10, 2017 -

Goodson Acura of Dallas responded

Nathan, we sure appreciate you bringing your ILX to us for service! We're glad to hear that Erica has been able to serve you and has gone above and beyond! Thank you again for your endorsement and don't be a stranger! Thanks again.

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