Goodson Acura of Dallas - Service Center

Service Department Dane Uter is very professional, has great customer service skills and and works to accommodate his clients. I'm extremely impressed with Dane and the Dane Uter is very professional, has great customer service skills and and works to accommodate his clients. I'm extremely impressed with Dane and the service department staff. Many thanks!! More

Great experience My car was damaged in an accident and now looks new. Thanks to you guys. I appreciate your professionalism and experience. You guys kept me informed e My car was damaged in an accident and now looks new. Thanks to you guys. I appreciate your professionalism and experience. You guys kept me informed every step and I found that to be a plus. My car was finished in a timely manner and I am glad to have it back. I will gladly recommend you guys to family and friends. Thanks so much. More

Brakes and more I appreciate Erica's helpfulness, follow up and detail. I have never had a bad experience with service of my Acura ILX at Goodson Acura. I appreciate Erica's helpfulness, follow up and detail. I have never had a bad experience with service of my Acura ILX at Goodson Acura. More

Top Notch! This is one of the best dealerships I have ever worked with. Cannot think of anything I could not brag about!!! I would recommend them to anyone tha This is one of the best dealerships I have ever worked with. Cannot think of anything I could not brag about!!! I would recommend them to anyone that asked! More

Service Experience The service was excellent and quick within an hour. The staff were very pleasant and knowledgeable.. They also cleaned my car. And also spent time ed The service was excellent and quick within an hour. The staff were very pleasant and knowledgeable.. They also cleaned my car. And also spent time educating me about the many technical features of the settings. Extremely happy with the over all Experience. More

Goodson Acura Service Center Advisor Erica Lamkin I bought my 2013 Acura TL in another city and needed to find an Acura dealership in Dallas to service my car. From the first meeting with Service Advi I bought my 2013 Acura TL in another city and needed to find an Acura dealership in Dallas to service my car. From the first meeting with Service Advisor Erica Lamkin At Goodson Acura I was impressed by her warmth and professionalism. She was friendly, sincere, highly knowledgeable, and very helpful. She provided an overview of the services I should expect and created a reasonable schedule for the timely maintenance of my new-to-me car. I could not have been more appreciative of her seasoned advice and genuine kindness! With each subsequent visit to the service center, she has greeted me with a friendly smile and an instant readiness to take care of my needs--swiftly and accurately. She should be regarded as an irreplaceable asset to the dealership; she certainly is that to me--which is why I will continue to patronize this dealership. More

Great Experience Thank you for the best possible experience I could have at a service center. I would like tho thank you for the quick service in getting me back on th Thank you for the best possible experience I could have at a service center. I would like tho thank you for the quick service in getting me back on the road. More

Customer First Erica did an amazing job of communicating with me every step of the way. Her attention to detail and my service needs were on point. She displayed two Erica did an amazing job of communicating with me every step of the way. Her attention to detail and my service needs were on point. She displayed two values that impressed me the most: Time Value and Customer First. Thanks for a great experience with your dealership, Erica. More

Excellent! I needed extensive work done on my car due to age and mileage. Jonathan made sure I understood everything that needed to be done and why-he took the t I needed extensive work done on my car due to age and mileage. Jonathan made sure I understood everything that needed to be done and why-he took the time to prioritizes the work based on safety issues and what could wait. I asked if there was anywhere I could save on labor and he worked with his tech to make that happen. Very pleased with the service from beginning to end! More

Everything you want from a dealership! I used to go between multiple dealerships in the area, but Erica has made me a Goodson Acura customer. She walked me through everything that needed to I used to go between multiple dealerships in the area, but Erica has made me a Goodson Acura customer. She walked me through everything that needed to be done, kept me informed, and was extremely helpful. She helped fix problems on my account, and even answered questions about the MDX that I am considering buying. I never felt rushed as I had lots of questions about their recommendations. This is the type of service that keeps customers coming! I will be back soon! More