Goodson Acura of Dallas - Service Center

Outstanding Professional Service We had a very low tire. We are 35 miles from our original dealer but had an warranty. We did not have a choice but to go to Goodson. I am glad we did. We had a very low tire. We are 35 miles from our original dealer but had an warranty. We did not have a choice but to go to Goodson. I am glad we did. We received fast effective and very courteous service. The technician kept us apprised almost every 15 minutes. Most of the wait was because of the warranty insurance company requirements etc. We decided to do all of our service work here. In face our lease is coming up and now I will get a bid from them for our next Lease. More

Exceptional service two years in a row! Best service experience ever. Jasmin, Erica, and Robby are exceptional. I have been going to them for regular checkups for two years in a row now. Best service experience ever. Jasmin, Erica, and Robby are exceptional. I have been going to them for regular checkups for two years in a row now. Way better than my previous dealer in Naperville. More

Excellent services! Goodson Acura made is easy and pleasant as well as providing great repair to my car. I especailly appreciated that they could shuttle me to my job. Goodson Acura made is easy and pleasant as well as providing great repair to my car. I especailly appreciated that they could shuttle me to my job. More

Always Good Service and hard working employees I brought my vehicle for service, great service and great dealership amenties during waiting period. All employees are working really hard. I apprec I brought my vehicle for service, great service and great dealership amenties during waiting period. All employees are working really hard. I appreciated everything from Goodson. My shopping at the gifts department was great too. More

Professional Always a great experience. Even when your oil change turns into a $1500 dollar repair/replace. I don't feel like I am getting ripped off there. Always a great experience. Even when your oil change turns into a $1500 dollar repair/replace. I don't feel like I am getting ripped off there. More

Spoiled Immediate attention, They genuinely care about your visit. they are fast, friendly and thorough. I received an email with the diagnosis of my car and Immediate attention, They genuinely care about your visit. they are fast, friendly and thorough. I received an email with the diagnosis of my car and Jazmin also went over the review in detail. More

Excellent Service Department My experience with the service department at Goodson Acura has been exceptional. The service department (and in particular Khang Nguyen, my service a My experience with the service department at Goodson Acura has been exceptional. The service department (and in particular Khang Nguyen, my service advisor) is very focused on customer service. I am not one to write reviews, but wanted to pass along my very positive experience. More

Dealer Review I bought the new MDX and came in to install Park Assist sensors and got the loaner for few hours. The Service Departments policy of charging almost d I bought the new MDX and came in to install Park Assist sensors and got the loaner for few hours. The Service Departments policy of charging almost double for a gallon of gas if the tank is not full seems disproportionate as opposed to my experience with Sewell Lexus More

Great Friendly Service Goodson makes car bringing your car in for service a pleasant experience. I was quickly provided in loaner car on a Saturday morning so that I can be Goodson makes car bringing your car in for service a pleasant experience. I was quickly provided in loaner car on a Saturday morning so that I can be on my way More

Great overall service My car's alternator died on me on my way to work in the morning and I was able to get my car to the dealership before they opened. Robby was availabl My car's alternator died on me on my way to work in the morning and I was able to get my car to the dealership before they opened. Robby was available right when their office opened to help get my a loaner and on my way to work immediately. Throughout the day I was given up to date notifications on the status of my car and the estimates. Robby also reached out to a third party insurance company per my request to see if I was eligible for any coverage. That afternoon I was given the notification that my car was ready for pick up, I came back to the dealship and was in and out wishing 10 minutes. Overall a great experience. More