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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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February 24, 2017

Very prompt, comprehensive, considerate Stopped by for a routine oil change this week. Very brief wait, was back on the road in 40 min. Comprehensive inspection of brakes and related items More

by ramisdom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 26, 2017 -

Goodson Acura of Dallas responded

Thanks for bringing your vehicle to us for an oil change. We appreciate the opportunity to serve you and are always here when the next opportunity arises. We can't say thank you enough for your business since 1986! Thanks again and see you next time.

February 21, 2017

Great Experience! Friendly, helpful, efficient, and catered to my needs before me having to even ask. I came in with two small children and they transferred my carseats More

by Lyndsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sanchez was wonderful! 5/5! He's kind and good hearted, you can't teach that. Thanks, Steve!, Robby Robertson
Feb 24, 2017 -

Goodson Acura of Dallas responded

Lyndsey, we appreciate you! Thanks for choosing Goodson Acura and thanks again for bringing your kids! We're set up for families and glad you felt comfortable and enjoyed your loaner. Thanks again and we'll see you next time!

February 21, 2017

Great Goodson did a great job and they made it easy for me to get my vehicle serviced. They promised it would be around an hour for an oil change and tire More

by Emb0091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're pleased it was easy and look forward to serving you again on the next trip. Thanks again!

February 21, 2017

great experience I took my car for air bag recall , Christian Tunnell took care right away , had my car vacuumed and washed. I will recommend Christian and their se More

by jnr
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 24, 2017 -

Goodson Acura of Dallas responded

We appreciate the opportunity to serve you and are glad to hear your experience with Christian was worth noting online. Let us know when we can serve you next. Thanks again!

February 21, 2017

Great service from advisor Christian. He was very attentive and took care of my needs. Very personable and kept me in the loop every step of the way. Highly recom More

by MEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 24, 2017 -

Goodson Acura of Dallas responded

Thanks for the kind mention of your recent service with Christian! We appreciate the opportunity to serve you and greatly look forward to the next. Thanks again and see you next time!

February 21, 2017

Great service and great people Upon finding my car battery unable to start, I had the car jumped and immediately drove it to the Goodson dealership for service without any prior app More

by mhoffman.texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Feb 24, 2017 -

Goodson Acura of Dallas responded

Sorry to hear your battery went dead, but glad we could help! We'll be sure to pass the message along to Dane! Thanks again and see you next time. Have a great weekend.

February 21, 2017

Awesome Service Khang and the rest of the service team are always great and provide the best customer service anywhere. I've been to other Acura dealerships outside o More

by THE RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porters are always very friendly as well. (Marcos), Robby Robertson
Feb 21, 2017 -

Goodson Acura of Dallas responded

Thank you for 14 years of business and thank you again for taking the time to stop by and share your note. We appreciate your business and look forward to another 14 years! Thanks again and we'll see you next time.

February 16, 2017

After sales maintenance I was in the Goodson dealership recently for an oil change. It is very surprising to me the care I receive from Robby Robertson and his team. I have More

by Ms. Fudge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 20, 2017 -

Goodson Acura of Dallas responded

Thank you for bringing your RDX in for service! We sure appreciate the opportunity to service your vehicle and serve you! Let us know when we can be of assistance next! Thanks again.

February 14, 2017

service visit went in for my regular service and to check on a strange noise. service advisor took a test drive to verify the problem. Turned out to be an expensiv More

by andys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 15, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us. We're pleased to hear your issues were resolved in a timely manner and look forward to serving you again next time. We'll be sure to pass your message along to Christian and our management. Let us know when we can assist. Thanks again!

February 14, 2017

great service Friendly, great service, and efficient.Jonathon was very helpful and informative. Excellent customer service. Waiting area was clean and comfortable. More

by Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We'll be sure that Jonathan and our management sees your kind note. Thank you again and let us know when we can serve you next. Have a blessed rest of the week.

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