Back

Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

Sort by
March 06, 2017

Can't go wrong. I've purchased a couple vehicles from this dealership over the past 4 years, and had all service work done here as well. They are a great group to wo More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Goodson Acura of Dallas responded

Martin, thank you for your continued business over the years. We sure appreciate the opportunity to serve you and look forward to doing so for many more years into the future. Thanks again and we'll see you next time!

March 06, 2017

Vechicle Service First time to this dealership & I was amazed on how fast the service was. I love the Lounge area with delicious cookies to taste & great coffee machin More

by Oliver777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 06, 2017 -

Goodson Acura of Dallas responded

Oliver, thank you for stopping in for service! We sure appreciate your kind note and glad to hear you enjoyed the lounge and amenities! We'll be sure to pass your message along to Erica and our management. Thanks again and we look forward to serving you again next time!

March 04, 2017

Great The only complaint i have is whomever wash and vacuum the car. The work is not as good as they use to be back then. It's very sloppy.. More

by Harper.tawanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 04, 2017 -

Goodson Acura of Dallas responded

Harper, thank you the kind note and your feedback. We have passed your message along to management to ensure we take a look at the car wash process and see where we are falling short. We appreciate you taking the time to let us know and look forward to serving you again soon!

March 02, 2017

Service on my RDX for a warranty issue From the moment I entered the dealership I was professionally dealt with. Updates, comfortable waiting area informative employees. Robby was able to g More

by Minnesota girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 03, 2017 -

Goodson Acura of Dallas responded

Thanks for bringing your Acura to us for the recall! We appreciate the opportunity to serve you and look forward the next. We'll be sure Robby and our management sees your kind note. Thanks again and see you next time.

March 02, 2017

Very satisfied I will request Robby Robertson as my advisor going forward. Really like his knowledge of the Acura product and his customer service. Very Satisfied More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 02, 2017 -

Goodson Acura of Dallas responded

JD, thanks for the note! We're pleased to read that Robby was able to assist you in a 5-star manner. Thanks again and we'll see you next time!

March 01, 2017

Quality service I was never pressured into services I didn't need and received great feedback on my multi point inspection. I was advised what was the most important More

by Jpark12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're glad you had a pressure-free experience and we look forward to serving you again on your next visit. Thanks again and don't be a stranger!

March 01, 2017

Goodson Acura Review Great service! Friendly and attentive. Each time I visit the dealership and service center, all employees are helpful and service is quick! Thank you More

by Chelsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott
Mar 02, 2017 -

Goodson Acura of Dallas responded

Chelsea, thank you for choosing Goodson Acura of Dallas for your service! We sure appreciate the opportunity to serve you and want you to know we're always standing by when it comes time for the next service! Thanks again and see you next time!

March 01, 2017

I had my 15k mile service Goodson Acura did a great job in a short time frame. Thanks for the great experience yesterday Steve was very helpful and got my car done quickly More

by Mr tully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 02, 2017 -

Goodson Acura of Dallas responded

Thank you for the opportunity to work with you, Mr. Tully! We appreciate your feedback and look forward to the next opportunity to serve you. Thanks again and see you next time!

February 28, 2017

Helpful, professional Worked with Steve Sanchez when I brought my car in last week. Very attentive, professional, and helpful. Will definitely be back for all service needs More

by mkle7185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sanchez
Mar 01, 2017 -

Goodson Acura of Dallas responded

Congrats on your new car! We appreciate you taking the time to let us know how the experience with Steve went and pleased to continue the relationship in the service drive when it comes time! Thanks again and we'll see you next time!

February 26, 2017

Very attentive Love the attentive service where Khang walked me to the service center and waited while I quickly checked out and then walked me again to my car. More

by Chelsea S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Goodson Acura of Dallas responded

Chelsea, thanks for the opportunity to serve you! We're pleased that your experience at our dealership with Khang was worth sharing. We're always here when you need us. Thanks again!

...
80
...