Goodson Acura of Dallas - Service Center

Robby Robertson is an awesome guy. Top notch all the way!!! He is the nicest guy you're gonna meet and just awesome at customer care and service. He has taken care of my vehicle for many years now and I always He is the nicest guy you're gonna meet and just awesome at customer care and service. He has taken care of my vehicle for many years now and I always know that it was done right! Thanks again Robby for taking care of me and my family. I'm also a disabled vet and he always makes sure that my wheel chair is move for me. Just little things like that make my visit amazing. If you want to know you are getting the best please go visit Robby with all your Acura needs! Scotty More

Service dept: Very professional. No hassel. Fast. Reliable. I had so far great expenitence with service department. I had installed parking sensors through them after buying my Acura MDX. I also had gotten 2 ma I had so far great expenitence with service department. I had installed parking sensors through them after buying my Acura MDX. I also had gotten 2 maintainence done with them. Hassel free. Fast. Reliable. Convenient. Professional. Happy with them so far. More

New Tires & Standard Service This team checks you in, and gets you on your way into a loaner car quickly. I needed new tires and they didn't just try and get me into the most ex This team checks you in, and gets you on your way into a loaner car quickly. I needed new tires and they didn't just try and get me into the most expensive brand - they made recommendations based on my vehicle and my usage. I always get status updates throughout the day and my car was ready in a timely manner. More

Service Great service in and out and on my way in no time. Thanks to the service department I am totally satisfied. I will come here in the future Great service in and out and on my way in no time. Thanks to the service department I am totally satisfied. I will come here in the future More

Fast Service Service Advisor was courteous, professional, and knowledgeable. Comfortable waiting area, and nice showroom. Parts department is always helpful as is Service Advisor was courteous, professional, and knowledgeable. Comfortable waiting area, and nice showroom. Parts department is always helpful as is the sales team at Goodson Acura. More

Great expereince The staff at Good son is very friendly and treat each customer as an individual. This is something that influences the word-of-mouth marketing that dr The staff at Good son is very friendly and treat each customer as an individual. This is something that influences the word-of-mouth marketing that draws in many customers. Satisfied that I purchased a vehicle from them. More

Car Repair My advisor was friendly and really hopeful. He knew exactly what the problem was and made me feel like a priority. They were prompt and got me loaner My advisor was friendly and really hopeful. He knew exactly what the problem was and made me feel like a priority. They were prompt and got me loaner so I could get to work More

Unable to fix, again! I have had my TLX in for warranty repair now 2 times for the same problems, and..... not fixed again. Will try again when I need next oil change (onl I have had my TLX in for warranty repair now 2 times for the same problems, and..... not fixed again. Will try again when I need next oil change (only reason I would go back to dealership). I cannot express how frustrated I am with them. I don't blame the service adviser who I'm sure gets an earful about the Acura quality problems of late, but the company for cutting soooo many corners. DO NOT BUY! Acura continues to cut corners, thin chipping paint jobs, thin sheet metal, poor software, .... I've owned 6 Acuras in a row, and the current generation is by far the most unreliable and annoying. Acura is supposed to be the luxury, upscale division of Honda....I think they've forgotten that. This is my last Acura and cannot wait to unload it! More

Direct, humble and considerate to meet customers expectation Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable wit Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable with all the amenities your guys provide to truly have a genuine experience. I would highly recomened eric as well your whole goodson team to future customers. Thank you for your services. More

Concsistently oustanding service Always a pleasure working with the Goodson Acura Team. The service is always to notch! I have been a loyal customer for years and have always been ext Always a pleasure working with the Goodson Acura Team. The service is always to notch! I have been a loyal customer for years and have always been extremely impressed with the level of service. More