Goodson Acura of Dallas - Service Center

Customer First Erica did an amazing job of communicating with me every step of the way. Her attention to detail and my service needs were on point. She displayed two Erica did an amazing job of communicating with me every step of the way. Her attention to detail and my service needs were on point. She displayed two values that impressed me the most: Time Value and Customer First. Thanks for a great experience with your dealership, Erica. More

Excellent! I needed extensive work done on my car due to age and mileage. Jonathan made sure I understood everything that needed to be done and why-he took the t I needed extensive work done on my car due to age and mileage. Jonathan made sure I understood everything that needed to be done and why-he took the time to prioritizes the work based on safety issues and what could wait. I asked if there was anywhere I could save on labor and he worked with his tech to make that happen. Very pleased with the service from beginning to end! More

Everything you want from a dealership! I used to go between multiple dealerships in the area, but Erica has made me a Goodson Acura customer. She walked me through everything that needed to I used to go between multiple dealerships in the area, but Erica has made me a Goodson Acura customer. She walked me through everything that needed to be done, kept me informed, and was extremely helpful. She helped fix problems on my account, and even answered questions about the MDX that I am considering buying. I never felt rushed as I had lots of questions about their recommendations. This is the type of service that keeps customers coming! I will be back soon! More

Best service Service is excellent, Erica was very friendly and helpful.the service was perfect .The price was fair.The time was perfect.I recommend this dealer for Service is excellent, Erica was very friendly and helpful.the service was perfect .The price was fair.The time was perfect.I recommend this dealer for anyone need an excellent service and good price.Thank you Erica for your help and your lovely smile. More

The best ever!! I went for multiple items and my customer service representative was Erica Lamkin. I have never had such good service, she explained in detail what I I went for multiple items and my customer service representative was Erica Lamkin. I have never had such good service, she explained in detail what I was having done before the car went back. She then sat with me after to explain and answer questions. Would totally reccomend Goodson and more importantly Erica! More

Pre-Trip Check Great service and pre-trip check. The check found a nail in one of my tires which in all likelihood would have resulted in a flat tire somewhere on my Great service and pre-trip check. The check found a nail in one of my tires which in all likelihood would have resulted in a flat tire somewhere on my road trip. The tire needed to be replaced within a few weeks anyway due to an upcoming inspection but it was great to know the service dept was looking out for safety. More

Good Service Experience Came in for service for a bad battery and other things. Jonathan was through in diagnosing the issue and getting it fixed in no time. Came in for service for a bad battery and other things. Jonathan was through in diagnosing the issue and getting it fixed in no time. More

Tremendous, Superb Service!!!! :) Erica Lamkin is phenomenal, there are no words to describe how outstanding of a job she did! From the first moment, she made sure that my car was take Erica Lamkin is phenomenal, there are no words to describe how outstanding of a job she did! From the first moment, she made sure that my car was taken care of! I was put in a loaner car while my car was diagnosed. I got to stay in a loaner car throughout the entire time that my car was in the dealership. Erica kept me updated the whole entire time, and I was informed of everything that was serviced on my vehicle. She went above and beyond to make sure that I was happy with my vehicle service. Hands down the best customer service I have received from any dealership. I will continue to get my vehicle serviced at Goodson Acura due to Erica's spectacular attitude and her ability to go above and beyond for me to make sure that my vehicle was impeccable. I have no complaints, her customer service is truly remarkable and I am pleased with the work that they have done on my car. More

Great customer service These guys really knew their stuff and weren't trying to oversell anything . Plus they were super accomodating and contacted me immediately when my ca These guys really knew their stuff and weren't trying to oversell anything . Plus they were super accomodating and contacted me immediately when my car was ready More

Awesome service !!! Goodson Acura provided Great service, I really appreciate the service they have provided through the years. Johnathan has always been pleasure to work Goodson Acura provided Great service, I really appreciate the service they have provided through the years. Johnathan has always been pleasure to work with! Thank you! More