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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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March 29, 2017

IMPRESSIVE Service Experience Having just located to Dallas, this was my first service appointment since leaving home. I must say, it was refreshing. Jasmine (my service advisor) w More

by Corano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Thomas
Mar 30, 2017 -

Goodson Acura of Dallas responded

First and foremost, welcome to Dallas! We're so pleased to be able to serve you and that Jasmine was able to take the lead. We look forward to a prosperous relationship with you for many years into the future. Thanks again and see you next time.

March 28, 2017

Service Visit for RLX I had a great experience. My service advisor Robby Robertson was informative about the work and followed with me with several emails keeping us up to More

by armstrongha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 30, 2017 -

Goodson Acura of Dallas responded

Thank you for the kind note regarding your service with Robby. We're glad that he was able to keep you up to date regarding the status of your service. We'll be sure to pass the message along to our management and look forward to serving you again next time.

March 28, 2017

Service Department Dane Uter is very professional, has great customer service skills and and works to accommodate his clients. I'm extremely impressed with Dane and the More

by nmpam2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 30, 2017 -

Goodson Acura of Dallas responded

Thank you so much for the kind note regarding Dane. We're so pleased he has been able to assist you in a 5 star manner. We look forward to serving you again next time. Thanks again.

March 28, 2017

My favorite Acura dealership! Khang was super helpful and knowledgeable about what service was needed to be done with my car. The staff is very friendly and has the best customer s More

by Jjuliekkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Goodson Acura of Dallas responded

Thanks for the kind note regarding your experience with Khang. We're pleased that he was able to assist you and that everything was 5 star. Thanks again and we'll see you next time.

March 25, 2017

Great experience My car was damaged in an accident and now looks new. Thanks to you guys. I appreciate your professionalism and experience. You guys kept me informed e More

by Patricia Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kabrin Sibling @ Dallas Collision Center, Irving Blvd.
Mar 28, 2017 -

Goodson Acura of Dallas responded

Patricia, thanks for bringing your car to us for repair. We're so pleased to have been able to serve you. We're glad everything came out the way you expected. Let us know when we can serve you again next. Thanks again.

March 24, 2017

Brakes and more I appreciate Erica's helpfulness, follow up and detail. I have never had a bad experience with service of my Acura ILX at Goodson Acura. More

by Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 28, 2017 -

Goodson Acura of Dallas responded

Thanks for bringing your ILX to us for service. We're so pleased that Erica has been able to assist you. We'll be sure to pass the note along to Erica and our management. Thanks again.

March 23, 2017

Top Notch! This is one of the best dealerships I have ever worked with. Cannot think of anything I could not brag about!!! I would recommend them to anyone tha More

by Michele DeSalme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 23, 2017 -

Goodson Acura of Dallas responded

Michele, thank you for the kind note! We cannot say thanks enough! We're so pleased that Robby has been able to provide 5-star experiences and we all look forward to serving you again on your next visit. Thanks and see you again when the time comes!

March 22, 2017

Service Experience The service was excellent and quick within an hour. The staff were very pleasant and knowledgeable.. They also cleaned my car. And also spent time ed More

by princezen03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson, Nandalal Lutchmansingh
Mar 23, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us and mentioning Nandalal and Robby! We'll be sure to pass your praise along to our management too! We greatly appreciate the opportunity to serve you and look forward to the next! Have a wonderful rest of your week. Thanks again!

March 21, 2017

Goodson Acura Service Center Advisor Erica Lamkin I bought my 2013 Acura TL in another city and needed to find an Acura dealership in Dallas to service my car. From the first meeting with Service Advi More

by HSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 22, 2017 -

Goodson Acura of Dallas responded

Thank you for choosing Goodson Acura of Dallas for your service needs here in North Texas. We're pleased you had the opportunity to work with Erica and that your experience was enthusiastically worth sharing online. We'll be sure to pass the message along to our management. Thank you again and we look forward to serving you again on your next visit! Have a great rest of your week!

March 19, 2017

Great Experience Thank you for the best possible experience I could have at a service center. I would like tho thank you for the quick service in getting me back on th More

by Dontae Siders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Lamkin
Mar 20, 2017 -

Goodson Acura of Dallas responded

Dontae, thanks for servicing with us! We're glad everything went smoothly and greatly look forward to serving you again next time!

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