Goodson Acura of Dallas - Service Center

Amazing Service and Quick Turn Around! I had some problems arise with my MDX that were urgent and needed to be looked at quickly. This happened 20 min. before the service center was schedul I had some problems arise with my MDX that were urgent and needed to be looked at quickly. This happened 20 min. before the service center was scheduled to close. That being said, Johnathan Valdez and his crew were AMAZING! Johnathan was incredibly helpful, kind, informative, and attentive. He immediately got me a loaner, and clearly defined what to expect over the next day. Johnathan's crew was also wonderful! I heard from them every day with an update on what they found, how it was going to be fixed, and a timeline of when they expected to have it complete. What was communicated was exactly what was executed in the end! They ordered a part and had it fixed in a 2 day turn around time. I would absolutely recommend Goodson Acura, as well as Johnathan and his crew! Thank you for the positive experience! Ashley W. More

Quick, efficient, in and out. Nice waiting room! I've always liked taking my car to Goodson. They have a knowledgeable staff and a comfy waiting area with computers, TV's, magazines, and new cars to I've always liked taking my car to Goodson. They have a knowledgeable staff and a comfy waiting area with computers, TV's, magazines, and new cars to look at. I have 113000 miles on my car and still take it to the dealership, even for oil changes. I just feel like they care more than other garages! Free loaner car too when I have to leave it overnight. They just really take care of their customers and I TRUST them; that's the number one reason right there! More

excellent service and attention to detail Goodson Acura was willing to accommodate our schedule and quickly find a time to perform service that met our last minute request for service. They p Goodson Acura was willing to accommodate our schedule and quickly find a time to perform service that met our last minute request for service. They performed the worked in a stellar and thorough manner, and provided excellent tips on upcoming items as well as took care of immediate matters. More

Service Review Ben was friendly and very helpful. Quick service with excellent feedback. Car was ready in the time frame promised. I would definitely recommend Goods Ben was friendly and very helpful. Quick service with excellent feedback. Car was ready in the time frame promised. I would definitely recommend Goodson Acura. More

Service Review Went there for oil change. Along with the oil change, they inspected my vehicle for other failures and warnings. Provided me with excellent recommenda Went there for oil change. Along with the oil change, they inspected my vehicle for other failures and warnings. Provided me with excellent recommendations and after through inspection of my vehicle. They kept me updated throughout the maintenance process. Wait was not very long and professional staffs who really do know what they are doing. More

Service review Everything on our service went well and Ben and everyone we talked to in the service area was friendly and helpful. It was finished in the time they s Everything on our service went well and Ben and everyone we talked to in the service area was friendly and helpful. It was finished in the time they said it would be. More

Quick service Broken tail gate fixed. Also serviced rear brakes. no hassles. No problems. Quick service and service tech provided updates on progress. No complaints Broken tail gate fixed. Also serviced rear brakes. no hassles. No problems. Quick service and service tech provided updates on progress. No complaints. Good job. More

Periodic Maintenace Visit Periodic oil change visit and asked the team to check on a screeching sound coming from the back. I was scheduled for a loaner which I promptly receiv Periodic oil change visit and asked the team to check on a screeching sound coming from the back. I was scheduled for a loaner which I promptly received. Dane was extremely professional and very helpful. He called me with an explanation of the issue causing the noise and gave me a detailed breakdown of all the associated costs. I asked a few questions and he was well informed. When he didn't know the answer, he politely told me that he would check and get back to me. More

Car Maintenance I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonab I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonable time and get me taken care despite other things going on. ROSS and JOHNATHON made me feel like Priority and that my time was valuable. More

Car service I always bring to Goodson Acura for service, I bought my car there and I have always had a very positive experience. I hope to continue bringing my ca I always bring to Goodson Acura for service, I bought my car there and I have always had a very positive experience. I hope to continue bringing my car there in the future. More