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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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September 27, 2017

Super friendly staff! Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgemen More

by Vtamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Hummel
Sep 27, 2017 -

Goodson Acura of Dallas responded

Vtamez, thanks for the five-stars! We appreciate the feedback and look forward to the next chance to provide our service to you. Have a great week!

September 24, 2017

Service and an awesome sales rep Unfortunately, I damaged the front end of my 2 week old car. My sales rep, Mike Aman, took car of it and made sure that the car was fixed as close to More

by Jayl24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Aman
Sep 24, 2017 -

Goodson Acura of Dallas responded

We're terribly sorry to hear you had a booboo so closely to purchasing your new car, but glad that Mike was able to get you taken care of and back on the road. Thanks for the note and have a great rest of your weekend. Thanks again!

September 20, 2017

Goodson service stayed late for me. I had previously bought three new Acuras from Goodson but had a problem with my new and slightly used car I bought somewhere else. My battery needed t More

by Laurie Cox
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric with loan car dept. Also, Service Mgr. , Dane Uter
Sep 21, 2017 -

Goodson Acura of Dallas responded

Laurie, thanks for taking the time to review! We're pleased you enjoyed your experience with us and look forward to earning that fifth star on your next visit! Thanks again and have a great rest of your week!

September 16, 2017

Great service experience I took my RDX in for a car wash and it was about due for an oil change. They were able to also get the oil change done while I was there and I spent More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2017 -

Goodson Acura of Dallas responded

Dave, thanks for the positive feedback and mention of Khang! We appreciate you taking to time to stop by and let us know how we did during your oil change! Thanks again and see you next time!

September 09, 2017

Professional and Kind Crystal and the service team was kind and professional first and diligent second. Acura Service Team made sure my car was not complete until it was fi More

by Skyla2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Sep 10, 2017 -

Goodson Acura of Dallas responded

Skyla2017, thanks for the positive feedback. We appreciate your rating and mention of Crystal and look forward to serving you again next time. Enjoy the rest of your weekend. Thanks again!

September 09, 2017

Courteous and efficient service I've taken my car here twice for service. They are close to my place of employment and I am able to get in and out pretty quickly. Saves a lot of time More

by kmg865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Sep 10, 2017 -

Goodson Acura of Dallas responded

KMG865, thanks for the 5-star feedback and mention of Eric. We appreciate your rating and look forward to serving you again next time. Enjoy the rest of your weekend. Thanks again!

September 02, 2017

Hassle free, in and out! My vehicle had a recall, which is an inconvenience to find the time to take to the dealership, since this could only be done during Mon.-Fri. However, More

by Wendsari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 03, 2017 -

Goodson Acura of Dallas responded

Thanks for the positive feedback regarding your recall experience with Eric! We're pleased you enjoyed your visit with us look forward to assisting you next time! Thanks again and have a great Labor Day!

September 01, 2017

Acura TL Alternator Replacement The entire process was efficient and I was consistently kept informed. My service advisor was a persistent advocate in coordinating my vehicle repair More

by jenkjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Sep 03, 2017 -

Goodson Acura of Dallas responded

Thanks for the positive feedback regarding your experience with Robby! We're pleased you enjoyed your visit with us look forward to assisting you next time! Thanks again and have a great Labor Day!

August 30, 2017

Acura car maintenance I alwasy bring my vehicle to this location. The representatives that I interacted with are always friendly, courteous, patient and very detailed in th More

by benmatthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lashon, Bobby, Jasmin, Ben
Aug 31, 2017 -

Goodson Acura of Dallas responded

Ben, thanks for taking the time to write us a review! We appreciate the feedback and look forward to being able to service you in the future! Thanks again and have a great rest of your week!

August 26, 2017

Car Service I had been to goodson acura to get a recall taken care of and a service. Very satisfied with the over all service. The staff was friendly and very res More

by Chand Bandari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
Aug 27, 2017 -

Goodson Acura of Dallas responded

Chand, thanks for the kind mention! We appreciate your feedback and mention of Ben. Let us know when we can assist you again. Thanks again!

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