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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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June 19, 2017

Tops in service This is the best place I've ever had a car serviced, and Khang is, by far, the best service advisor I've ever met. Always knowledgeable and forthrigh More

by PaulN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2017 -

Goodson Acura of Dallas responded

Paul, thanks for taking the time to stop by! We're pleased you had a positive experience with us and look forward to serving you again next time! Thanks again!

June 14, 2017

Unmatched Experience Taking my Acura MDX for service at Goodson Acura is almost like buying a new car. Every visit is a great and welcoming experience. Everyone is very fr More

by Mr. Juan Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2017 -

Goodson Acura of Dallas responded

Juan, thanks for taking the time to stop by and provide feedback! We're pleased you had a positive experience servicing your MDX with us and look forward to serving you again next time! Thanks again!

June 09, 2017

Positive Experience The reason for my visit was because after my wife could not start our 2008 Acura TSX she got a jump.I took the vehicle to NTB which is where I purchas More

by Bowlingfordollars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Jun 11, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback regarding your recent alternator service! We're pleased you had a positive experience with us and look forward to serving you again next time! Thanks again!

June 09, 2017

Service on my Infiniti It was great. Provided a loaner and work was done quickly. Price was cheaper compared to others. Service rep, Eric was great with his communication. More

by G. Lew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jun 09, 2017 -

Goodson Acura of Dallas responded

G Lew, thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and Eric in particular and look forward to serving you again next time! Have a lovely weekend!

June 08, 2017

Dane is AMAZING!!! I've owned a couple of Acuras and visited many Acura dealerships and this one is by far the best! I don't go anywhere else! The customer service and m More

by kar388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 09, 2017 -

Goodson Acura of Dallas responded

Wow! thank you for the kind mention! We're blushing. ;) We look forward to serving you again next time and will be sure Dane and our management sees your kind note! Thanks again.

June 07, 2017

Great very helpful and freindly Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! More

by GoodsonAcura22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

June 07, 2017

Dane and his crew were quick, efficient, and friendly I had to get my Accelerator Pedal Position Sensor replaced, and after taking it to another dealership (where they couldn't diagnose the issue), I am g More

by Telizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 09, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback regarding your experience with Dane! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

May 28, 2017

Always greatservice You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check More

by jarjjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mitchel
May 28, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

May 26, 2017

Quick In & Out Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider) More

by rhp628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benavides
May 28, 2017 -

Goodson Acura of Dallas responded

Thanks for bringing your vehicle to us for the recall! We appreciate every opportunity to serve you and look forward to the next! Thanks again.

May 25, 2017

Service on heated seat switch Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right More

by elmhurst
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
May 28, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback and choosing Goodson Acura even with the distance! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

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