953 Reviews of Goodson Acura of Dallas - Service Center
Tops in service This is the best place I've ever had a car serviced, and Khang is, by far, the best service advisor I've ever met. Always knowledgeable and forthrigh This is the best place I've ever had a car serviced, and Khang is, by far, the best service advisor I've ever met. Always knowledgeable and forthright he treats my car as if he is talking about his own, and I love the great car wash they thrown afterward. More
Unmatched Experience Taking my Acura MDX for service at Goodson Acura is almost like buying a new car. Every visit is a great and welcoming experience. Everyone is very fr Taking my Acura MDX for service at Goodson Acura is almost like buying a new car. Every visit is a great and welcoming experience. Everyone is very friendly, helpful, and knowledgeable. However, one gentleman stands out . Khang Nguyen.. Khang is the most pleasant person I've met at Goodson Acura of Dallas. Every time I have a maintenance issue at the service department, I go to Khang for his amazing attention to detail and a never-ending willingness to help! More
Positive Experience The reason for my visit was because after my wife could not start our 2008 Acura TSX she got a jump.I took the vehicle to NTB which is where I purchas The reason for my visit was because after my wife could not start our 2008 Acura TSX she got a jump.I took the vehicle to NTB which is where I purchased the last battery.NTB said they could not find any problems with the battery,starter or alternator and gave me a printout of the results.They could not restore the radio.It was for this service I went to the dealer.At the dealer they requested an opportunity to redue the tests on their equipment.They found the alternator to be failing and recommended replacement.I agreed,the service was performed and was completed the following day. I was provided a free new loaner car so I was not inconvenienced. More
Service on my Infiniti It was great. Provided a loaner and work was done quickly. Price was cheaper compared to others. Service rep, Eric was great with his communication. It was great. Provided a loaner and work was done quickly. Price was cheaper compared to others. Service rep, Eric was great with his communication. More
Dane is AMAZING!!! I've owned a couple of Acuras and visited many Acura dealerships and this one is by far the best! I don't go anywhere else! The customer service and m I've owned a couple of Acuras and visited many Acura dealerships and this one is by far the best! I don't go anywhere else! The customer service and maintenance staff all do an excellent job, especially my service advisor, Dane! Thank you always for all of your help! More
Great very helpful and freindly Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! More
Dane and his crew were quick, efficient, and friendly I had to get my Accelerator Pedal Position Sensor replaced, and after taking it to another dealership (where they couldn't diagnose the issue), I am g I had to get my Accelerator Pedal Position Sensor replaced, and after taking it to another dealership (where they couldn't diagnose the issue), I am glad I tried Goodson. They did the repair same day and were friendly and helpful the whole way through. More
Always greatservice You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check any recalls and history of times that I have had any work done. And you check recalls too. You all always explain the in's and out's of any work you suggest. Thanks! More
Quick In & Out Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider) Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider). More
Service on heated seat switch Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right on schedule. More