Goodson Acura of Dallas - Service Center

Hassle free, in and out! My vehicle had a recall, which is an inconvenience to find the time to take to the dealership, since this could only be done during Mon.-Fri. However, My vehicle had a recall, which is an inconvenience to find the time to take to the dealership, since this could only be done during Mon.-Fri. However, I called in advance and was informed the parts were available. Pulled up to service dept., was immediately greeted by someone, took basic information and I was done in 2 minutes. I left my vehicle there and they called me when it was done, picked up my car and only had to sign and again I was out the door within a couple of minutes. My car looked great, as they did a complimentary wash (that my car so badly needed). Everyone was super friendly and ready to help! Will definitely be coming back for future needs! More

Acura TL Alternator Replacement The entire process was efficient and I was consistently kept informed. My service advisor was a persistent advocate in coordinating my vehicle repair The entire process was efficient and I was consistently kept informed. My service advisor was a persistent advocate in coordinating my vehicle repair in compliance with my extended maintenance contract. That was most reassuring. More

Acura car maintenance I alwasy bring my vehicle to this location. The representatives that I interacted with are always friendly, courteous, patient and very detailed in th I alwasy bring my vehicle to this location. The representatives that I interacted with are always friendly, courteous, patient and very detailed in their work. More

Car Service I had been to goodson acura to get a recall taken care of and a service. Very satisfied with the over all service. The staff was friendly and very res I had been to goodson acura to get a recall taken care of and a service. Very satisfied with the over all service. The staff was friendly and very responsive, More

Car Service I love going in and having my car serviced. The employees are super friendly and the waiting area is always clean and comfortable to sit in. I love going in and having my car serviced. The employees are super friendly and the waiting area is always clean and comfortable to sit in. More

Routine service and two specific repairs needing attention Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Service techs kept me appraised of the inspection findings and status of work. Done on time and done right. Really nothing to complain about at all! More

Service Department I have been using Goodson Acura for 20 years. Goodson's service department has always been the most efficient and courteous service I have ever receiv I have been using Goodson Acura for 20 years. Goodson's service department has always been the most efficient and courteous service I have ever received from a dealer. More

Phenomenal Service Team! So we all know the funny Meme's where we're describing the noises our cars make to the service advisor, haha- Well, let me say, Goodson Acura has the So we all know the funny Meme's where we're describing the noises our cars make to the service advisor, haha- Well, let me say, Goodson Acura has the best service team!! My service advisor, Ben Mitchel, took the time to listen to my "crazy noise" rants as well as go over the vehicle with me and listen for them himself. He always goes above and beyond to make sure my RDX is in tip top shape. I highly recommend Goodson Acura's Service department, and ask for Ben if you're looking for the best! More

Dead battery Crystal, my service advisor at Goodson Acura, was extremely responsive. She provided transparent insight into issues with my MDX, listened to my conc Crystal, my service advisor at Goodson Acura, was extremely responsive. She provided transparent insight into issues with my MDX, listened to my concerns and went over and above to address the problem with my car and resolve my concerns. The entire team at Goodson including Bobby Carroll was very professional and attentive. They made me feel like I was a priority customer. More

Service with Ease Oil change on a Saturday morning with no appointment - no problem. The tech suggested tire rotation. A fortuitous suggestion - they noticed a great bi Oil change on a Saturday morning with no appointment - no problem. The tech suggested tire rotation. A fortuitous suggestion - they noticed a great big nail! More