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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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July 30, 2017

Service Pretty quick. No loaners available. Took more than one day to fix an O2 sensor. Service center was very nice. Gave me a free ride to my destination. More

by Tasbur17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 30, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback! We apologize there were no loaners available, but always happy to give you a ride! We're pleased you had a 5-star experience with us and look forward to serving you again next time! Thanks again!

July 30, 2017

Service Took my car to have a couple things replaced. Was greeted with a warm friendly smile as soon as I drove into the service area. Robby took care of al More

by 2016Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson, Ron Simmons
Jul 30, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback regarding your recent experience servicing your 2016 Acura! We're pleased you had a 5-star experience with us and look forward to serving you again next time! Thanks again!

July 29, 2017

First car service I took my car I for a complimentary oil change as a thank you for being a Goodson Acura customer. As always, I received ed impeccable service from the More

by ammakyeiwaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Jul 30, 2017 -

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback regarding your recent oil change with Robby! We're pleased you had a 5-star experience with us and look forward to serving you again next time! Thanks again!

July 27, 2017

Outstanding Service experience From the time I entered into the parking lot I greeted with a smile and a very knowledgeable Goodson Acura employee. All of my concerns were address a More

by jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jul 28, 2017 -

Goodson Acura of Dallas responded

Jo, thank you for the incredible feedback! We're glad you enjoyed your experience with us and will let Eric know you were pleased with his service!

July 26, 2017

Great service Khang was very helpful and knowledgeable. I was offered a free loaner car while mine was being serviced. I'll be taking my Acura back in the future More

by Ang123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2017 -

Goodson Acura of Dallas responded

Thanks for the 5-star feedback regarding your experience with Khang. We appreciate you stopping by to let us know how we did. Let us know when we can assist you next! Thanks again!

July 17, 2017

Great overall experience. Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness o More

by jwjammer9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2017 -

Goodson Acura of Dallas responded

Thanks you for stopping by to praise your recent experience with Jonathan and our team. We appreciate your kind note and look forward to assisting you again on your next visit. Thanks again!

July 13, 2017

Good Service I was in and out. Although, I was just there for a recall , my serivice was fast and efficient . They took my car back immediately. They kept me well More

by Cedric81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmin Karranza
Jul 13, 2017 -

Goodson Acura of Dallas responded

Cedric, thanks for the positive feedback and note mentioning Jasmin. We appreciate you stopping by to let us know how we did. Let us know when we can serve you again next. Thanks again!

July 13, 2017

Great service - on time - good communication. Ben was quick at check in and check out. He made sure I was updated on a timely basis. More

by KO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
Jul 14, 2017 -

Goodson Acura of Dallas responded

Thank you for noting your recent experience with Ben! We appreciate the feedback and look forward to serving you again next time! Have a lovely weekend!

July 13, 2017

Fast & Great Service Goodson Acura is always accommodating to my work schedule and has me out within the hour OR has a loaner car ready for me if it's going to take longer More

by acuratl2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Acura Service Crew, Ross Benevides
Jul 14, 2017 -

Goodson Acura of Dallas responded

Thanks for sharing a note regarding your experience with Ross! We greatly appreciate your feedback and so thankful to see your experiences have been 5-star! Thanks again!

July 12, 2017

Amazing staff I recently purchased my car from another dealership but chose to have my service done at Goodson and I'm glad I did. Jasmin was so accommodating and m More

by Megan Abbott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmin Karranza
Jul 13, 2017 -

Goodson Acura of Dallas responded

Megan, thanks for the 5-star feedback and mention of Jasmin! We appreciate you stopping by to let us know how we did. Let us know when we can serve you again next. Thanks again!

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