Goodson Acura of Dallas - Service Center

Normal Service Dane is a great service representative. He's very proactive. He cares about his clients and is very knowledgeable about the service items and issues. Dane is a great service representative. He's very proactive. He cares about his clients and is very knowledgeable about the service items and issues. If he doesn't know an answer to a question, he doesn't make something up but gets back to me promptly. More

Goodson Acura has great service department Always excellent service at Goodson Acura. I always appreciate having women working in the service deoarrtment. I like how they always review the serv Always excellent service at Goodson Acura. I always appreciate having women working in the service deoarrtment. I like how they always review the services to be performed with me in detail. More

Service was provided very quickly and efficiently.Service representative was providing the updates frequently and the vechile was delivered on time as said.a was provided very quickly and efficiently.Service representative was providing the updates frequently and the vechile was delivered on time as said.also the billing details were explained very clearly. More

Great Experience! Hassle free! I didn't encounter any problems of any kind. Friendly and quick service. Very accomadating. Will definitely be back. I recommend this dealership to ev I didn't encounter any problems of any kind. Friendly and quick service. Very accomadating. Will definitely be back. I recommend this dealership to everyone. More

Wonderful Service! I just wanted to compliment the professionalism, courtesy and quick service performed by the Goodson Acura Service Department. The gentleman who assis I just wanted to compliment the professionalism, courtesy and quick service performed by the Goodson Acura Service Department. The gentleman who assisted me was Khang Nguyen. Mr. Nguyen greeted me professionally and took the time to listen to concerns about my car and answered my questions regarding the service performed on my ILX. Once my questions were answered, they got to work on my car and the service/repair took only one (1) hour. More

Perfect Service Wonderful, friendly, caring people that truly show how much they appreciate my Acura ownership. Sure made David McDavid Acura in Plano look bad! Happy Wonderful, friendly, caring people that truly show how much they appreciate my Acura ownership. Sure made David McDavid Acura in Plano look bad! Happy to make the drive to Goodson to receive great service. More

Recent scheduled maintenance Johnathan was great! Service was easy to schedule, and everything was ready when I arrived. I'm always comfortable in the lounge area, the loaner car Johnathan was great! Service was easy to schedule, and everything was ready when I arrived. I'm always comfortable in the lounge area, the loaner car was ready and in great shape, and when I picked up my car...I was in and out in less than 5 minutes. Thanks! More

State Inspection Jasmine was a true professional, seeing to the state inspection and overall health of my car. I enjoyed working with her. She is a good fit for Goodso Jasmine was a true professional, seeing to the state inspection and overall health of my car. I enjoyed working with her. She is a good fit for Goodson. We have two MDXs, and no one has touched our cars except Goodson since 2005. Highly recommend Jasmine and this dealership's service department! More

transmission service Dane, my service advisor always goes above and beyond to provide exceptional service. He is the reason I keep bringing my car to Goodson Acura for ser Dane, my service advisor always goes above and beyond to provide exceptional service. He is the reason I keep bringing my car to Goodson Acura for service. More

Came if for an oil change The gentleman that checked me in was somewhat rude. I have worked briefly with him another time and he was rude then too. It may be just his way of The gentleman that checked me in was somewhat rude. I have worked briefly with him another time and he was rude then too. It may be just his way of communicating, but honestly, after 20 some odd years of working with acura, he stood out to me as a poor reflection of the company. We buy acura's for a reason, one of which is exemplary service. A young lady checked me out and she was very nice. I wasn't her customer but the guy that checked me in wasn't even making eye contact with me. She was more what I am used to when I come in. More