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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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December 02, 2017

warranty repair Crystal was great! I was able to drop my car off quickly and pick up the loaner... picking up my car was also a smooth process. More

by Elle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal in service
Dec 03, 2017 -

Goodson Acura of Dallas responded

Elle, thanks for the kind note! We're pleased that Crystal was able to assist you and get you in a loaner! We appreciate your feedback and look forward to serving you again next time!

December 02, 2017

Great and quick Service Khang was helpful and answered my questions honesty. The receiving staff was polite too. Service was quick. The only thing I noticed, a small drawb More

by Malmon PT
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2017 -

Goodson Acura of Dallas responded

Malmon, thanks for the note! We're pleased that Khang was able to assist you and get you squared away. We'll definitely pass your note along regarding your wash experience and we'll get you fixed up on your next visit. Thanks again and enjoy the rest of your weekend!

November 15, 2017

Car repair and maintenance Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Ni More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Goodson Acura of Dallas responded

Wally, thanks for the kind note! We're pleased you had a great experience with our staff and service. Swing by the service drive if you need anything in the future! Thanks again and have a great rest of your week!

November 08, 2017

Very courteous and prompt service. Visited dealership to have a recall performed on an airbag. Was in and out in less than an hour. Dealer washed and vacuumed the car. Very happy with t More

by Wagonmakers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Tableman
Nov 09, 2017 -

Goodson Acura of Dallas responded

Wagonmakers, thanks for the positive rating! We're pleased you enjoyed your recall service experience and we look forward to assisting you again next time!

November 02, 2017

Service was outstanding They picked up my car serviced it and brought it back cleaned the same day. not many dealers will do that, probably because of personal, but I will be More

by wow!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Nov 02, 2017 -

Goodson Acura of Dallas responded

Thanks for the five stars! We're excited you had a great experience during your service with Robert and we look forward to serving you again next time!

October 31, 2017

Great experience Everyone was exceptionally helpful from the moment I pulled in. The waiting area was clean and well stocked. My service advisor kept me informed from More

by Henderse1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Nov 01, 2017 -

Goodson Acura of Dallas responded

Henderse1, thanks for the review! We appreciate the feedback on your service experience and we look forward to assisting you next time!

October 26, 2017

Great Jasmine did a great job. She executed her job just as I asked her to do without the usual "but you need this" sales pitch. More

by Wicked06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmin Karranza
Oct 26, 2017 -

Goodson Acura of Dallas responded

Thanks for the note and input regarding your experience with Jasmine! We appreciate your note and look froward to serving you again next time. We're sorry you feel our pricing is 1-star. We've passed that info along to our management for review. Thanks again.

October 11, 2017

Excellent Customer Service As always, Goodson Acura has world class service. I was truly impressed with this last visit For a battery replacement. I think I was most impressed w More

by Te
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benevides
Oct 12, 2017 -

Goodson Acura of Dallas responded

Te, thanks for the feedback! We're pleased you enjoyed your experience with Ross during your battery replacement service and we look forward to delivering more superb customer service on your next visit! Thanks again for the kind words, have a great rest of your week!

October 11, 2017

Service Dane Uter has been my service representative for the past few years. He is always pleasant and accomodating.Very refreshing to have great customer ser More

by nmpam2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Oct 12, 2017 -

Goodson Acura of Dallas responded

nmpam2, thanks for the feedback! We're pleased you've enjoyed your experiences with Dane and we look forward to accommodating you on your next visit! Thanks again and have a great rest of your week!

October 10, 2017

Quick & Easy Service was quick, thoroughly explained and had no issues! Khang did a good job of letting me know how much longer it would anytime he would pass by m More

by Myla0231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Goodson Acura of Dallas responded

Myla, thank you for the kind note regarding your recent service with Khang! We appreciate your kind note and look forward to serving you again next time! Thanks again.

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