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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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May 17, 2018

Ask for jonathan valdez Went in for routine maintenance. Jonathan kept me informed about cost and ways to maintain my car when not able to bring it in immediately. Second tim More

by Roxrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Goodson Acura of Dallas responded

Roxrn, thanks for the positive feedback! We're pleased you enjoyed Jonathan's service and we look forward to serving you again in the future!

May 03, 2018

No better service anywhere Took my leased Acura MDX in for regular service. I showed Jasmine a dent in the hood from when I dropped the key fob on it. When I picked up my car TH More

by TPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
May 04, 2018 -

Goodson Acura of Dallas responded

TPR, thank you for the 5-star feedback! We greatly appreciate you stopping by to rate us and mention your experience with Jasmine. We appreciate your feedback and are always here when you need us! Thanks again and see you next time!

April 30, 2018

Excellent Customer Service Jasmine was great to me and the experience with her was amazing. I will always request her when I come in to get any work done on my vehicle. Thanks J More

by Moniemade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Apr 30, 2018 -

Goodson Acura of Dallas responded

Moniemade, thanks for stopping by to provide feedback regarding your experience with Jasmine! We're pleased to hear her customer service met your expectations. We'll be sure to pass the note along to Jasmine. We look forward to serving you additionally in the future! Thanks again.

April 19, 2018

Service I recommend Goodson Acura for service. They took such good care of my Mom’s car. It was fast and on budget. They couldn’t have been more helpful. More

by Babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Goodson Acura of Dallas responded

Babs, thanks for your recommendation! We appreciate you taking the time to leave praise and want you to know we look forward to serving you additionally when the time comes. Let us know when we can help! Thanks again.

April 18, 2018

Inspection and Detail Great service. I was really pleased with the service. I received a loaner car and my vehicle was ready when promised. I will definitely return to have More

by Don Benningfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Apr 18, 2018 -

Goodson Acura of Dallas responded

Don, we are so pleased to hear your experience was positive! Thank you for taking the time to stop by and let us know how we did. We're always standing by to assist, so don't be a stranger! Thanks again!

April 18, 2018

Efficient and Excellent Service Goodson Acura continues to provide excellent service to its customers. My recent experience is consistent with many years of past service at the deal More

by mhoffman.texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Apr 18, 2018 -

Goodson Acura of Dallas responded

mhoffman, thanks for your message! We appreciate you taking the time to leave praise and want you to know we look forward to serving you additionally when the time comes. Let us know when we can help! Thanks again.

April 16, 2018

Good sales seevice Whitney is sweet , patience and very professional providing details on the car which helped me to determine which vehicle fits for my life style which More

by maheshtata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson, Whitney Belfer
Apr 16, 2018 -

Goodson Acura of Dallas responded

Maheshtata, thanks for stopping by to provide feedback regarding your experience with us! We're pleased to hear Whitney's customer service met your expectations. We look forward to serving you again in the future! Thanks again.

April 10, 2018

B1 maintenance Prompt and thorough service in a short time. Comfortable waiting room with snacks & tv. Free newspaper. Jonathan Valdez was very friendly & attentive. More

by Stella K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2018 -

Goodson Acura of Dallas responded

Stella, we are so pleased to hear your experience was 5-star! Thank you for taking the time to stop by and let us know how we did. We're always standing by to assist, so don't be a stranger! Thanks again!

March 28, 2018

Routine maintenance but in a hurry Just all around timely, friendly, exceeded my expectations for time of turn around. Less than anticipated time to repair and time promised to me. I More

by F. Howard Manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Mar 29, 2018 -

Goodson Acura of Dallas responded

F. Howard, thanks for your message! We appreciate you taking the time to leave praise and want you to know we look forward to serving you additionally when the time comes. Let us know when we can help! Thanks again.

March 28, 2018

Update on software and brake issue Service technician especially helpful in detecting car issues and correcting the brake problem plus updating software on acceleration of car. I'm very More

by Cacura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician with Acura for 30 yrs. I didn't get his name, Hayley Jones
Mar 29, 2018 -

Goodson Acura of Dallas responded

Cacura,, thanks for your feedback! We appreciate the praise and look forward to serving you additionally when the time comes. Let us know when we can assist you next! Thanks again.

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