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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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June 08, 2018

Great service experience every time to my RDX. I purchased my 2011 RDX new from Goodson. Robby Robertson and team treat me today the same as the day of purchase. More

by Cake Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Jun 08, 2018 -

Goodson Acura of Dallas responded

Thank you for servicing with us again! We appreciate your note and pleased to hear from you regarding your experience with Robby and our team! Please let us know when we can serve you again! Have a blessed weekend!

May 24, 2018

Great service experience Thank you Goodson Acura Sevice for getting my RDX serviced for me so quickly during my lunch hour and thank you for retuning it to me super clean! More

by olivercash2015$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
May 25, 2018 -

Goodson Acura of Dallas responded

Olivercash2015$, thank you for the praise! We're pleased to hear that your RDX service was quick and easy! We're always here when you need us next. Thanks again for the feedback and enjoy the long weekend! Thanks again.

May 17, 2018

Always Wonderful Service I made my appointment, wasn’t expecting a loaner but they gave me one anyway as I had somewhere to be in a couple hours so they didn’t want to inconve More

by Tmuscato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Goodson Acura of Dallas responded

Tmuscato, thanks for the kind note! We're pleased Jonathan delivered you a satisfactory service experience and we look forward to assisting you again next time!

May 17, 2018

Ask for jonathan valdez Went in for routine maintenance. Jonathan kept me informed about cost and ways to maintain my car when not able to bring it in immediately. Second tim More

by Roxrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Goodson Acura of Dallas responded

Roxrn, thanks for the positive feedback! We're pleased you enjoyed Jonathan's service and we look forward to serving you again in the future!

May 03, 2018

No better service anywhere Took my leased Acura MDX in for regular service. I showed Jasmine a dent in the hood from when I dropped the key fob on it. When I picked up my car TH More

by TPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
May 04, 2018 -

Goodson Acura of Dallas responded

TPR, thank you for the 5-star feedback! We greatly appreciate you stopping by to rate us and mention your experience with Jasmine. We appreciate your feedback and are always here when you need us! Thanks again and see you next time!

April 30, 2018

Excellent Customer Service Jasmine was great to me and the experience with her was amazing. I will always request her when I come in to get any work done on my vehicle. Thanks J More

by Moniemade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Apr 30, 2018 -

Goodson Acura of Dallas responded

Moniemade, thanks for stopping by to provide feedback regarding your experience with Jasmine! We're pleased to hear her customer service met your expectations. We'll be sure to pass the note along to Jasmine. We look forward to serving you additionally in the future! Thanks again.

April 19, 2018

Service I recommend Goodson Acura for service. They took such good care of my Mom’s car. It was fast and on budget. They couldn’t have been more helpful. More

by Babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Goodson Acura of Dallas responded

Babs, thanks for your recommendation! We appreciate you taking the time to leave praise and want you to know we look forward to serving you additionally when the time comes. Let us know when we can help! Thanks again.

April 18, 2018

Inspection and Detail Great service. I was really pleased with the service. I received a loaner car and my vehicle was ready when promised. I will definitely return to have More

by Don Benningfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Apr 18, 2018 -

Goodson Acura of Dallas responded

Don, we are so pleased to hear your experience was positive! Thank you for taking the time to stop by and let us know how we did. We're always standing by to assist, so don't be a stranger! Thanks again!

April 18, 2018

Efficient and Excellent Service Goodson Acura continues to provide excellent service to its customers. My recent experience is consistent with many years of past service at the deal More

by mhoffman.texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Apr 18, 2018 -

Goodson Acura of Dallas responded

mhoffman, thanks for your message! We appreciate you taking the time to leave praise and want you to know we look forward to serving you additionally when the time comes. Let us know when we can help! Thanks again.

April 16, 2018

Good sales seevice Whitney is sweet , patience and very professional providing details on the car which helped me to determine which vehicle fits for my life style which More

by maheshtata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson, Whitney Belfer
Apr 16, 2018 -

Goodson Acura of Dallas responded

Maheshtata, thanks for stopping by to provide feedback regarding your experience with us! We're pleased to hear Whitney's customer service met your expectations. We look forward to serving you again in the future! Thanks again.

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