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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
954 Reviews

954 Reviews of Goodson Acura of Dallas - Service Center

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March 17, 2019

Acura Awesome Service Dane was professional and knowledgeable. I like that once you do a diagnosis on the fixes for the vehicle, you can fix one or more at a time.. T More

by Acura RLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 17, 2019 -

Goodson Acura of Dallas responded

Thank you for sharing praise regarding your recent RLX service with Dane! We appreciate your 5-star feedback. See you next time! Thanks again.

March 14, 2019

Inconsistent service I’ve had my car inspected there for two years and now the third time around my tint is too dark. My tint has been the same for nearly a decade. They r More

by Notcoming back
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2019 -

Goodson Acura of Dallas responded

We apologize that you were declined from a successful inspection due to tint. We're passing your note along to our management for review and appreciate you letting us know.

March 12, 2019

Happy Acura customer I had my Acura serviced at Goodson again and I can truly say the guys are professionals. They will take the extra step to ensure your problem is reso More

by Happy Acura customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 12, 2019 -

Goodson Acura of Dallas responded

Thank you for servicing with us and taking the time to rate your experience! We appreciate your endorsement of Dane and look forward to serving you additionally next time! Thanks again.

March 09, 2019

Great Service Made sure I was informed and made the process simple and easy. I appreciate the warmth shared by Eric and all in the service department More

by estrick20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great personality and loving welcome , Eric Johnson
Mar 09, 2019 -

Goodson Acura of Dallas responded

Estrick20, thank you for sharing feedback regarding your recent service with us. We appreciate your tag and mention of Eric and tag of Darlene! Thanks again and see you next time.

March 05, 2019

Great customer service fast friendly Goodson Acura has been handling my car for 12 years. I bought an RSX from them in 2006 and it is still in great shape thanks to their care and capable More

by Ival Dotson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Mar 06, 2019 -

Goodson Acura of Dallas responded

Ival, thank you for the note and praise of 12 years of positive service visits. Thank you again for tagging Hayley! We greatly appreciate your feedback and pleased to hear the whole experience was noteworthy! We're always here when you need us next. Thanks again and see you next time!

March 01, 2019

Regular service visit Everyone was pleasant and professional to work with. I got loaner less than 15 minutes. My car was ready when I got there to pick up. More

by Jill2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 02, 2019 -

Goodson Acura of Dallas responded

Jill, thanks for servicing with us and thank you again for stopping by to share praise regarding the experience with Robby at the helm! We appreciate your note and look forward to serving you additionally on the next visit. Thanks again!

February 23, 2019

Highly satisfied with purchase AND SERVICE Dept ! I purchased my TLX last August and have been very happy with it! I have since bro’t it back for required Maintenace (oil change, diagnostics), and ha More

by RAEspinoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Patton ( Excellence in action!)
Feb 24, 2019 -

Goodson Acura of Dallas responded

RAEspinoza, we thank you for the 5-star feedback and mention of Dave! Thank you for taking the time to stop by and let us know how we did. See you next time! Thanks again!

January 21, 2019

Service My service advisor Khang was very professional. He explained my service for me and always available when I have a question. Best service ever!! I woul More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Goodson Acura of Dallas responded

Tammy, thank you for stopping by to leave 5-star feedback regarding Khang! We appreciate your rating. See you next time! Thanks again.

January 20, 2019

Efficient, quick, and thorough I took my RDX to Goodson Acura for its oil change and systems check. Received a good report with no add-on expenses which often pop up unexpectedly. S More

by Shelly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Goodson Acura of Dallas responded

Shelly123, thank you for bringing your RDX to us for service! We appreciate your note and pleased to hear that Khang was able to provide an excellent service! Thanks again and see you next time!

January 20, 2019

Reasonable service time. In and out. Only gig I have is that the oil minder reminder wasn't reset after the oil service. Kinda of a nuisance to have to do it yourself. Requires a visi More

by Aviation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter, Josie Parrent
Jan 21, 2019 -

Goodson Acura of Dallas responded

Aviation, thanks for servicing with us! We apologize your next oil change reminder was not set upon you leaving. We will pass your note along and appreciate you letting us know. We look forward to earning the extra stars on your next visit. Thanks again!

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