Goodson Acura of Dallas - Service Center

Great service and friendly staff. I have owned my MDX for almost 4 years and have always taken it to Goodson for maintenance. They make drop off and pick up easy for almost 4 years and have always taken it to Goodson for maintenance. They make drop off and pick up easy More

Dane was quite helpful to me today. He let me come in slightly earlier than my appointment. He got the work completed on time and then I drove away a “happy camper”!! slightly earlier than my appointment. He got the work completed on time and then I drove away a “happy camper”!! More

Our family has enjoyed our 10 year relationship with Goodson Acura because they have an amazing service team! Eric Johnson exceeded my expectations with my recent experience. The porter who brought my c Goodson Acura because they have an amazing service team! Eric Johnson exceeded my expectations with my recent experience. The porter who brought my car home to me was very personable. His name is also Eric. We are very pleased 😀 More

Outstanding service from start to finish. Dane always does an outstanding job, listening to any issues, coordinating service to address the issues, and always proactively keeps me informed. Goodson has does an outstanding job, listening to any issues, coordinating service to address the issues, and always proactively keeps me informed. Goodson has always serviced my vehicle and that is due to their outstanding dealership and the outstanding job Dane does as the representative of Goodson. Dane is the absolute best! More

Good customer service. I did not get my issue resolved but hopefully it will be taken care of in the future. Khang was very accommodating. but hopefully it will be taken care of in the future. Khang was very accommodating. More

Skip** The Goodson Acura Team is always spot on with addressing my needs. Big shout out to Dane Uter in Service... He's great!! Always a great experience a The Goodson Acura Team is always spot on with addressing my needs. Big shout out to Dane Uter in Service... He's great!! Always a great experience at Goodson Acura in Dallas. More

The Goodson Acura Service Advisor, Robert Patton, didn’t attempt to up-sell me unwanted and as yet unneeded preventative maintenance services prematurely, as is so common with service advisors at most upsca attempt to up-sell me unwanted and as yet unneeded preventative maintenance services prematurely, as is so common with service advisors at most upscale dealerships. This approach ensures my loyalty to Goodson’s. More

Persistence in Securing Coverage Under Extended Warranty My Service Advocate, Hayley, carried my flag in achieving what was due under my extended warranty for a very expensive repair. I am most grateful and My Service Advocate, Hayley, carried my flag in achieving what was due under my extended warranty for a very expensive repair. I am most grateful and stand by this dealership. More

Jaron was excellent. Knowledgeable of the service I needed, very professional and kept me updated via text (preferred) in a timely manner including before and after pictures of the work performed. Als needed, very professional and kept me updated via text (preferred) in a timely manner including before and after pictures of the work performed. Also appreciate being given a loaner on short notice. More

Factory recall etc. Dropped 2017 Acura MDX for 2 factory recalls and driver seat repair. Went in on Tuesday without appointment which was ok and got vehicle back on Frida Dropped 2017 Acura MDX for 2 factory recalls and driver seat repair. Went in on Tuesday without appointment which was ok and got vehicle back on Friday. A pleasant surprise was the dealership made arrangements to bring my vehicle to my work and exchange my loaner since I couldn’t get to them today. I would highly recommend Goodson Acura to anyone. More