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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
956 Reviews

956 Reviews of Goodson Acura of Dallas - Service Center

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July 09, 2020

Always helpful. Have been relying on Goodson for over 33 years. Quality work from a friendly staff. Always a pleasant experience dealing with the staff. More

by rubletx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jul 10, 2020 -

Goodson Acura of Dallas responded

Rubletx, thank you for your endorsement regarding working with Dane! We appreciate your 33 years of business and appreciate your feedback! We look forward to serving you for many, many years to come. Thank you again! Best wishes.

July 07, 2020

Eric Johnson in service is wonderful!! We have used him for years and he is always a wonderful service advisor. Grateful to have his help! More

by AshleyScott
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Jul 08, 2020 -

Goodson Acura of Dallas responded

AshleyScott, thank you for your endorsement regarding working with Eric in service. We're pleased to her that your experiences have been great! Let us know when we may assist you next. Thanks again!

July 02, 2020

They are friendly, professional, and truthful in their dealings with me. I have been buying and servicing cars with Goodson Acura for 25 years. They are great! More

by Stargazertj
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jul 03, 2020 -

Goodson Acura of Dallas responded

Thanks for sharing 5-stars, Stargazertj! We appreciate your praise and tag of Dane! Thank you for servicing with us for 25 years. We cannot put enough thanks in words! See you next time! Best wishes.

June 30, 2020

This is by far the best Acura dealership that I've ever brought my car to. I have been going to the same place for the last 10 years and each time I get outstanding service. More

by Dyoungsuccess
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Goodson Acura of Dallas responded

Dyoungsuccess, thanks for your kind words and mention of working with Khang! We appreciate your 10 years of patronage and look forward to the next 10 +! Let us know when we may assist you next. Thanks again!

June 24, 2020

The staff advised me the correct process which I followed. My issue was addressed in a good way and the staff was friendly and helpful More

by Amirv
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Goodson Acura of Dallas responded

Amirv, thank you for sharing 5-stars and tagging Jonathan! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

June 22, 2020

I only Deal with Jarron! Jarron is a great service guy that never tries to up sell me on any unnecessary services. He is constantly in communication with me over the service o More

by UAranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarron Reed
Jun 22, 2020 -

Goodson Acura of Dallas responded

UAranda, thank you for sharing praise regarding working with Jarron in service! We appreciate your note and look forward to serving you again next time. Thanks again!

June 11, 2020

Dane was very helpful as my service advisor. He was thorough and addressed my concerns, provided options, costs and recommendations. Strongly recommend him to other customers. More

by Plhendr
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 12, 2020 -

Goodson Acura of Dallas responded

Plhendr, thank you for sharing 5-stars and mentioning your experience with Dane in particular! We appreciate your praise. See you next time! Best wishes.

June 04, 2020

Just had a VIP service. Picked up my car, left a loaner, did the work, dropped it off in 3 hours. Great service and low price! More

by Ptbyb
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Goodson Acura of Dallas responded

Ptbyb, thanks for sharing 5-stars and tagging Bobby! We appreciate your praise. See you next time! Best wishes.

May 29, 2020

Exceptional service!!! Eric Johnson has been my service advisor from the beginning. He is friendly, courteous and very professional. Eric always does an outstanding job!! More

by kmg865
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 30, 2020 -

Goodson Acura of Dallas responded

KMG865, we appreciate your 5-star praise and tag of Eric. Let us know when we may serve you next. Thanks again! Best wishes!

May 08, 2020

Great service as usual Jonathan V is an exceptional service technician m. Very thorough. The interactions I’ve had with Goodson Acura have always been great More

by Knightfly28
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Goodson Acura of Dallas responded

Knightfly28, thank you for sharing 5-stars and mentioning your experience with Jonathan! We appreciate your positive feedback. See you next time. Thanks again!

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