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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews

984 Reviews of Goodson Acura of Dallas - Service Center

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February 01, 2021

As always I deeply appreciate the courteous advisors that take the time to work with me and go over each detail about my vehicle. I would be glad to recommend Goodson Acura to anyone. Again Thanks to everyon More

by derrylsmith726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Feb 02, 2021 -

Goodson Acura of Dallas responded

Derrylsmith726, thank you for sharing praise regarding working with Eric! We appreciate your praise and pleased to hear your experience in service was excellent. Let us know when we may serve you additionally. Thanks again!

January 29, 2021

Made an appointment for service for the very next day. Got there on time and was taken care of in just over an hour as they projected over the phone. More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady who helped me over the phone make a service appointment was very friendly and professional.
Jan 30, 2021 -

Goodson Acura of Dallas responded

Melissa, thank you for stopping in for service and taking time to share the experience. We're pleased to hear that your visit was timely and overall successful. Thanks again!

January 28, 2021

I love everyone at Acura my experience there was awesome I love Dane he he’s an asset to your company I won’t go to anyone but him he is a person you can trust More

by terrydavis7765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Hayley Jones, Jarron Reed
Jan 29, 2021 -

Goodson Acura of Dallas responded

Terrydavis7765, we appreciate your 5-stars and mention of working with Dane. Thank you for taking a moment to share praise. See you next time. Thanks again!

January 27, 2021

The best Acura dealership in the DFW metroplex bar none. Polite and professional representatives and the greatest customer service I’ve ever experienced! Thank you, Goodson!! More

by terrisuewest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kubicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Jan 27, 2021 -

Goodson Acura of Dallas responded

Terrisuewest, we appreciate your 5-stars and mention of us being the best Acura store in the DFW metro! Thank you for taking a moment to share praise. See you next time. Thanks again!

January 25, 2021

I've been taking my Acura for service at Goodson Acura of Dallas for the past 12 years. Their service is beyond world-class. Excellent. More

by Mr. Juan Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Jan 26, 2021 -

Goodson Acura of Dallas responded

Juan, thank you for 12 years of your business! We can't say thank you enough for your patronage and feedback. We look forward to serving you for the next 12 years and beyond. Thanks again!

January 18, 2021

I always receive excellent service when my MDX needs service. Bobby Carroll is one of the best service agents I have ever worked with. He makes sure your car is serviced with excellence and gets you in More

by cwithrow2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khang Nguyen, Lance Key
Jan 19, 2021 -

Goodson Acura of Dallas responded

cwithrow2010, thank you for noting your service experiences with Bobby! We're pleased to hear that your time with us in service have been 5-star. Let us know when we may have the pleasure to assist you next. Thanks again!

January 15, 2021

Great service experience! They had me in and out quickly for my routine maintenance and I didn’t even have an appointment! Friendly service guy! More

by CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jan 16, 2021 -

Goodson Acura of Dallas responded

CW, thank you for sharing praise regarding your experience with Robert in service! We appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 14, 2021

The service was prompt and all completed in a timely manner as well as a wash and vacuum of my car. The service advisor was very friendly and accommodating. I would definitely recommend Goodson Acura. More

by smwj50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Goodson Acura of Dallas responded

smwj50, thank you for sharing 5-stars and noting your service was topped off with a wash and vacuum! We appreciate your praise and look forward to serving you additionally next time! Thanks again!

January 14, 2021

Stopped at Goodson while on a 7kmile trip visiting family. I recently purchased my car in Oregon, and they were honest about the car having new air filters. As I didn't buy at an Acura dealership, the More

by ljsully82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter, Hayley Jones
Jan 15, 2021 -

Goodson Acura of Dallas responded

ljsully82, thank you very much for stopping in for a service visit and noting your experience with us. We appreciate your feedback and pleased to hear that our team was able to get you taken care of for the rest of your road trip! Enjoy!

January 07, 2021

Excellent, friendly professional service from the service team at Goodson Acura! I will continue to utilize the helpful friendly team at Goodson Acura for my vehicle needs. More

by Ac18ura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Patton
Jan 08, 2021 -

Goodson Acura of Dallas responded

Ac18ura, thank you for noting excellent, friendly service! We appreciate your praise and tag of Rob! Let us know when we may have the pleasure to assist you next. Thanks again!

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