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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
956 Reviews

956 Reviews of Goodson Acura of Dallas - Service Center

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December 20, 2020

Good prompt service . Haley is very professional and really good in explaining the details of the service and the price without any up selling . She helped in replacing old key batteries. More

by Shiraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Dec 21, 2020 -

Goodson Acura of Dallas responded

Shiraz, thanks for your 5-star praise and mention of an excellent experience working with Haley. We appreciate your feedback. See you next time! Thanks again

December 13, 2020

Goodson did an excellent job repairing my control arm bushing. My RL drives like it’s new again Thank you Dane for excellent customer service. More

by J8booze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Dec 14, 2020 -

Goodson Acura of Dallas responded

J8booze, thank you for your 5-star praise. We appreciate your feedback and pleased to hear working with Dane was such a positive experience. See you next time! Thanks again.

December 09, 2020

Personalized service and friendly interaction at all times! We are very pleased with our service from the dealership. The service department is a class act. More

by Carla.rix41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Dec 09, 2020 -

Goodson Acura of Dallas responded

Carla.rix41, thanks for your note mentioning personalized service with Dane! We're pleased to hear your experiences in our service department have been top notch. See you next time. Thanks again!

November 24, 2020

Ankur's team is top notch! I get great, prompt service and am always well taken care of. If you own an Acura, put Goodson Acura on your go-to list for fast and friendly service. More

by claudial12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Goodson Acura of Dallas responded

claudial12, thank you for noting a great experience with the team! We appreciate your endorsement and tag of Bobby, Khang, Russel and Ankur! See you next time. Thanks again!

November 13, 2020

Excellent service. Quick and friendly and they even gave me a 15% discount on the services! I have always had a good experience at Goodson. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert , Josie Parrent
Nov 14, 2020 -

Goodson Acura of Dallas responded

Diane, thank you for sharing 5-stars regarding your experience with us in service. We appreciate your praise and look forward to the next opportunity to serve you. Thanks again.

November 12, 2020

I came in for the recall without a call/appointment. However, everyone saw me offer help. In the unprecedented time (covid 19), but the dealer keeps the room/building over my expectations. The servicema More

by Dinh Tran
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Nov 13, 2020 -

Goodson Acura of Dallas responded

Dinh Tran, thanks for your 5-star praise and mention of our efforts to keep the facility clean during Covid-19. We appreciate your feedback. See you next time! Thanks again.

November 10, 2020

4 month old car developed dash rattle driver side due to Warped Garnet . Took a few days but excellent result. Complimentary car wash & vacuum could have been a little better but it’s ok. Service prompt & More

by deanhudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Jarron Reed
Nov 11, 2020 -

Goodson Acura of Dallas responded

Deanhudson, thanks for your 5-star praise regarding working with Bobby and Jarron! We appreciate your feedback and pleased to hear we were able to resolve the rattle. See you next time! Thanks again.

November 09, 2020

Great staff and always 100% satisfied with their work..This is my third Acura purchased from Goodson and they have always taken very good care of me.. More

by Msjuice57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Nov 09, 2020 -

Goodson Acura of Dallas responded

Msjuice57, thanks for your 5-star praise and mention of our great staff! We appreciate your feedback. See you next time! Thanks again.

November 07, 2020

Professional and courteous service, as always. Goodson really sets the standard for customer service, with great communication, attention to detail, and the little things that make you want to come back. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Goodson Acura of Dallas responded

John, thank you for noting professional and courteous service! We're pleased we've set the standard and we look forward to all future opportunities to serve you. See you next time. Thanks again!

November 07, 2020

My husband I have been purchasing, leasing and having our maintenance services at Goodson Acura of Dallas for over ten years. Best people and customer service. More

by nan_davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Goodson Acura of Dallas responded

Nan_davis, thanks for your 5-stars! We appreciate your feedback and pleased to hear that working with our people over the last 10 years has been excellent. See you next time! Thanks again.

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